People with stronger event management, business management, and reporting experience needed.
Qualifications
1. Required
- 7+ years of experience in internal communications, corporate events, employee engagement, site operations, or a related field in a corporate, matrixed environment
- Demonstrated experience managing multiple concurrent workstreams with competing priorities and tight deadlines
- Strong project management skills with the ability to drive end-to-end execution across communications, events, and operational processes
- Excellent written and verbal communication skills, with the ability to produce content for senior management and tailor messaging for diverse audiences
- Experience working with and supporting senior stakeholders, including preparing executive-level reporting, presentations, and briefing materials
- Strong budget management skills, including expense tracking, budget planning, and vendor/payment processing
- Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and collaboration tools (SharePoint, Microsoft Teams, Jive, Viva Engage)
- Familiarity with AI tools and the ability to leverage AI (e.g., Microsoft Copilot, generative AI) to improve productivity across communications, content development, reporting, and workflow optimization
- Sharp attention to detail and a proactive, self-starter attitude with a strong sense of accountability and ownership
- Bachelor's degree or equivalent work experience
2. Preferred
- Experience supporting a COO office, site leadership team, or equivalent operational leadership function
- Experience with digital signage, internal marketing campaigns, or multi-channel content production (print, video, digital)
- Experience with event management at scale, including vendor coordination, procurement, and logistics for large employee populations
- Experience building or improving operational processes in a developing or rapidly evolving environment
- Familiarity with expense and budget tools (e.g., Smaart, ENC workflows)
What We're Looking For
- A highly organized operator who can manage the volume and pace of a 3,000+ person site without dropping threads
- A strong communicator who can translate business priorities into clear, engaging content for employees and stakeholders
- A collaborative partner who builds strong working relationships across infrastructure groups, employee networks, and business units
- A problem-solver who thrives in an environment where processes are still being built and refined
- A self-directed professional who exercises sound judgment, takes ownership, and operates with minimal supervision
- Someone who sees AI as a tool to work smarter, not just a buzzword, and actively looks for ways to apply it to day-to-day work
Primary Responsibilities - Support the Alpharetta Global Center COO
1. Communications
- Develop and execute the site communication strategy, including event marketing, site-wide announcements, digital signage and displays, and content for internal platforms
- Provide communications support for employee networks and committees, including review, production, and distribution of event communications
- Maintain and govern the site events calendar, key announcements, and internal mail groups
- Design and support internal marketing campaigns to drive awareness and participation across site programming
- Work with Corporate Services and other partners to iterate and mature communications processes and workflows
2. Event Management
- Serve as the direct point of contact for events produced by site management, managing logistics, vendor coordination, marketing, and procurement
- Serve as a support contact for events produced by employee networks, committees, and Firmwide activations
- Curate the site event portfolio and review new event proposals to ensure alignment with site priorities and calendar capacity
- Coordinate logistics for senior leader and VIP visits, including agenda development and messaging
- Work with partners to iterate and mature event processes, which are actively being refined
3. Site Asset Management
- Manage and maintain site assets, including branded materials, swag, digital content libraries, and event supplies
- Ensure assets are organized, current, and readily available to support site programming, communications, and events
4. Governance Reporting Support
- Prepare materials, reporting, and presentations for site governance forums, including recurring leadership meetings, planning sessions, HR forums, and risk reviews
- Maintain planning tools, trackers, dashboards, and Client packs that support leadership decision-making
- Ensure the COO has timely, accurate, and well-organized information to chair and lead governance forums
5. Employee Experience and Talent Programming
- Execute the site's new hire experience, including welcome communications, facility tours, gift distribution, orientation sessions, and culture programming
- Support engagement and culture initiatives that reinforce site values and strengthen employee connection
- Gather employee feedback and insights to improve programming effectiveness
6. Employee Network and Committee Support
- Serve as the primary operational point of contact for employee networks and committees, providing communications, marketing, event coordination, and programming alignment support
- Support budget tracking across all networks, committees, and site management events
7. Business Management Support
- Support ENC submissions, vendor setups, payment processing, budget tracking, and ad-hoc data requests
- Support the budgeting and expense management process for site-wide activities, including budget planning, the expense approval process, and expense reporting
8. Staff Support and Workplace Escalations
- Serve as the front-line point of contact for site-specific employee inquiries, including questions about events, workplace experience issues, network activities, and new hire logistics
- Manage employee engagement process support and escalations with Corporate Services, triaging and resolving issues in real time
- Contribute to tasks and special projects for other US Global Centers as needed