Site Administrator

Job Description:

Interim Site Administrator

$65,000-70,000/year

Essential Functions

• Provide functional supervision to CareerLink staff and partners to ensure optimal services and resources are available at Berks County CareerLink® sites
• Promote functional PA CareerLink® teams to facilitate cross-functional operations and service delivery throughout funding streams, collective bargaining agreements, and governmental regulations.
• Analyze operational needs; collaborate with partners, and Fiscal Agent to develop and monitor RSA; research other funding sources for additional revenue to reduce partner costs and expand services.
• Use and comply with provisions of all current manuals, handbooks, and other documents derived from federal, state, PA CareerLink® or BWPO policies and procedures.
• Collaborate with the Fiscal Agent and one stop partners to recommend RSA budget changes based on an analysis of expenditures, data trends, and service projections.
• Maintain a site floor plan that facilitates efficiency and effectiveness; monitor equipment inventory of tools, materials, and supplies and ensure proper installation and usage to safety and regulatory standards.
• Serve as landlord liaison and maintain detailed knowledge of building lease terms to ensure compliance.
• Communicate with Title I and BWPO Regional staff on all work activities, timeframes, identified problems, and recommended solutions through reports, staff meetings, and formal discussions.
• Develop and implement orientation procedures to train new staff on site procedures and policies.
• Conduct regular full CareerLink staff meetings as well as professional development sessions for staff.

• Establish and enforce PA CareerLink® operational policies to include, but not limited to, office hours, data confidentiality, health and safety, supervision for after hour shifts, closings, and emergencies.

• Participate in public relations activities for community organizations to promote awareness and use of PA CareerLink® services; address requests for labor market and workforce data.
• Establish and maintain effective working relationships with local elected officials, employers, community and union officials, educators, and public and private agencies and organizations.
• Analyze and respond to workforce and economic development needs and expectations of the community and local employers, enhancing, improving, and/or expanding PA CareerLink® services as appropriate.
• Build employer relationships to promote business services available through PA CareerLink®; develop networking opportunities, hiring events, employer panels, and candidate pipeline to sector careers.
• Engage with the Business Services Manager in implementing and executing an action plan that successfully develops employer relationships and meets local business needs.

• Assess and track service delivery needs in relation to PA CareerLink® staff knowledge; coordinate with partners to address identified staff development through training.
• Hold monthly meetings with co-located partners in order to effectively coordinate programs and services and ensure that all staff adhere to both center and program guidelines.
• Participate in partner leadership meetings providing timely updates of CareerLink activities and services.
• Develop and implement procedures to respond to immediate customer and operational needs; timely address customer feedback and operational service recovery as needed.

Education and Experience Requirements:                  

• Experience in managing people and buildings and maintaining and growing coalitions and partnerships
• Experience in business and community outreach
• Bachelor's degree in business, economics, education or human resources, or related experience in business, management, professional training, or sales
• Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
• Ability to converse with a wide range of professionals and demonstrate a positive, professional attitude
• Proficient in Microsoft computer systems
• Excellent presentation, communication, analytical, and interpersonal skills
• Access to reliable transportation required

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.