Communication Skills, Computer Skills, Customer Support/Service, Driver's License, Fast Food, Insurance, Lift/Move 50 Pounds, Operational Support, Record Keeping, Telephone Skills
Shuttle Driver / Front Desk Associate
EVEN Hotel is looking for a friendly, dependable, and service-oriented team member to join our team as a Shuttle Driver / Front Desk Associate. This unique position combines providing safe and courteous transportation for our guests with delivering exceptional customer service at the front desk. If you enjoy working with people, have a positive attitude, and thrive in a fast-paced hospitality environment, we'd love to hear from you!
Job Responsibilities
- Safely transport hotel guests to and from the airport and other approved local destinations.
- Provide outstanding customer service while creating a welcoming experience for every guest.
- Assist guests with luggage as needed.
- Perform vehicle inspections and maintain the cleanliness of the hotel shuttle.
- Cross-train and assist at the Front Desk, including:
- Checking guests in and out.
- Answering phone calls and making reservations.
- Processing guest payments.
- Responding to guest requests and resolving concerns.
- Maintaining accurate guest records.
- Assist with general hotel operations and support other departments as needed.
Qualifications
- Valid driver's license with a clean driving record.
- Must meet company insurance requirements to operate the hotel shuttle.
- Excellent customer service and communication skills.
- Basic computer skills.
- Ability to lift up to 50 pounds.
- Reliable, punctual, and professional in appearance.
- Previous hospitality or customer service experience is preferred but not required.
Schedule
- Open availability is required, including mornings, evenings, weekends, and holidays.
- Flexible schedule based on business needs.
Benefits
- Competitive pay
- Hotel travel discounts
- Paid training
- Opportunities for growth and advancement
- Supportive team environment
If you enjoy helping people and want to be part of a team dedicated to providing exceptional guest experiences, we encourage you to apply today!