About Borealis Basecamp
Borealis Basecamp is a northern lights-focused adventure resort in Fairbanks, AK. We provide a unique experience with sky-view igloos for viewing the aurora from the comfort of your bed.
Borealis Basecamp is part of Stellar Collection, a group of leading travel and tourism companies in Alaska. All brands under Stellar Collection share a purpose of creating lifelong memories. We are driven by a passion for sharing the wonder of Alaska with our guests and delivering outstanding customer experiences. We look for opportunities to exceed expectations and provide our guests with memories that they will tell their friends and family about and remember for the rest of their lives.
Position Details
Job Title: Shuttle Driver
Location: Borealis Basecamp – Fairbanks, AK
Department: Transportation
Reports To: Transportation Manager
Employment Type: Full-time or Part-Time Seasonal
Start Date: August 24
End Date: April 12
Job Summary
The Shuttle Driver is responsible for providing safe, reliable, and professional transportation services for guests and staff throughout Borealis Basecamp. This role plays a key part in the overall guest experience by ensuring timely arrivals, departures, and transfers across the property.
Success in this role requires strong communication skills, attention to safety, and the ability to interact positively with guests from diverse backgrounds.
All team members at Borealis Basecamp are expected to maintain a team-first mindset, assist across departments when needed, and communicate confidently with guests.
Key Responsibilities
- Safely transport guests and staff across the Borealis Basecamp property
- Assist with guest arrivals, departures, and luggage handling
- Maintain scheduled transportation routes and ensure timely service
- Provide friendly, professional interaction and assist guests with questions
- Conduct vehicle inspections to ensure safety and proper operation
- Maintain cleanliness and presentation of shuttle vehicles
- Monitor weather and road conditions to ensure safe driving practices
- Communicate effectively with other departments regarding guest movement and scheduling
- Operate vehicles in accordance with all safety policies and procedures
- Support additional operations and perform other duties as assigned
Qualifications
- Valid driver’s license and ability to qualify for for-hire commercial insurance coverage (clean driving record and >26 years old)
- Ability to pass a DOT physical
- Previous winter driving experience in Alaska is required
- Strong communication and customer service skills
- Ability to work independently and manage time effectively
- Willingness to work flexible schedules, including evenings, weekends, and holidays
- Ability to remain calm and professional in high-pressure or time-sensitive situations
Preferred Skills
- Experience driving in snow, ice, and extreme weather conditions required
- Knowledge of basic vehicle maintenance and safety checks
- Experience in hospitality or tourism environments
- Strong situational awareness and decision-making ability
Physical Demands
- Ability to sit for extended periods while driving
- Ability to lift, carry, and move up to 50 lbs (luggage and equipment)
- Ability to navigate uneven terrain and assist guests in outdoor conditions
- Ability to work in extreme weather conditions, including Arctic cold
Compensation & Benefits
End-of-Season Bonus
A $1.50 per hour bonus is paid for every hour worked throughout the season to employees who complete the full season. Employees who leave prior to April 12 are not eligible for this bonus.
Pre-Employment Requirements
Borealis Basecamp is committed to maintaining a safe and professional work environment. All offers of employment are contingent upon the successful completion of a background check conducted by a third-party provider.
Employees may be subject to drug testing conducted by a third-party provider, including pre-employment, random, reasonable suspicion, and post-incident testing, in accordance with company policy and applicable law.
Welcome to Borealis Basecamp, the ultimate adventure workplace! Located outside Fairbanks, Alaska, we are anything but a typical resort. Our domed igloos and cube-shaped accommodations give guests an unforgettable front-row seat to the Northern Lights and we need fun, energetic, and dedicated people to help make that magic happen.
Every day is different. You could be helping guests gear up for a thrilling dog sled ride or snowmobile tour, sharing your love of the aurora, or helping someone capture the perfect photo. Reindeer walks, and amazing excursions are just the beginning. Every activity is a chance to create memories that last a lifetime and every team member plays a key role.
We have opportunities across multiple departments where you can make an impact. Housekeepers keep rooms spotless, servers make every meal unforgettable, guides lead epic adventures, and front desk agents make every guest feel at home. Every role matters and every person helps bring the Borealis Basecamp experience to life.
Our team is close-knit, supportive, and full of energy. We work hard, have fun, and celebrate every success whether it is a guest seeing the Northern Lights for the first time, a flawless dinner service, or keeping Basecamp running smoothly. If you love adventure, meeting amazing people from around the world, learning new skills, and being part of a team that makes magic every day, Borealis Basecamp is the place for you.
Borealis Basecamp is not for everyone and that’s what makes it special. The ideal candidate is adventurous, self-motivated, and excited about living and working in a remote Alaskan environment. This is a place for people who seek experiences, not distractions.
Our best team members are “aurora chasers” at heart, people who will step outside at 2:00 am to catch the Northern Lights, who enjoy being unplugged from the noise, and who find energy in nature, not nightlife. If you rely heavily on constant Wi-Fi, city life, or a busy social scene, this may not be the right fit.
Instead, we’re looking for individuals who are dependable, positive, and ready to be part of a hardworking, close-knit team where everyone contributes.
Join us and make this season unforgettable for our guests and for yourself.