Shop Technician

1SLBJP00004331
Title: Shop Technician
Pay Rate - $21.00 - $23.00
Location: 11809 W County Rd, Odessa, TX 79765

Responsibilities, Authorities and Accountabilities:

All job responsibilities are to be executed in harmony with our Quality Procedures, Code of Business Ethics and Conduct policy, and our Core Values, which sets the standard by which we operate and how we treat others.

• This position is responsible for the daily workflow of shop operations for the facility
• Individual Contributor
• Attendance and punctuality are expected upon accepting this position
• Properly follow company and OSHA safety procedures (steeled toed shoes, safety glasses and other Personal Protective Equipment that is required must always be worn while performing job)
• Maintain high ethical standards

What's in it For You:

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
• Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement
• The chance to Improve Lives in our community with regular outreach and volunteerism opportunities
• The chance to join a learning and problem-solving culture
• Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid life and disability insurance, health savings account with company provided funds, paid vacation & personal time and so much more!

Performance Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Do – the Essential Job Functions:(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is illustrative Only and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.)

• Maintain on-going communications and service with assigned customers, sales personnel, and reps to better understand and support needs
• Assist in ensuring direct delivery of product to customers and reps occurs timely and with minimal freights costs and the need for main office sales personnel to be engaged in this activity
• Responsible for reducing cost and investment of inventory management
• Maintain custody controls over all inventory received, stored, and shipped.
• Allocate available inventory in a manner that maximizes the satisfied customer base
• Effectively manage customer requests, ensuring high degrees of customer satisfaction, including walk-ins and order fulfillment
• Required driving of up to 25%
• Responsible for communication with customers on service level expectations.
• Coordinate deliveries/pick ups including product and delivery tickets, change orders, service issues, etc.
• Drive service excellence at the branch level with the goal of meeting/exceeding customer expectations
• Responsible for the legally compliant, efficient & safe operational performance of the Client CIP facility
• Responsible for timely and accurate management reporting
• Maintain the overall appearance of the facility and grounds
• Participate in Lean events with active involvement in CI initiatives
• Report unsafe acts or conditions to supervision immediately as noticed
Position Details: Subject to Change

• Candidate must reside in:
• Work week and shift: 7AM to 4PM, Monday through Friday, occasional weekend work as required.
• Compensation package offered: Competitive hourly rate, shift differential and eligible for quarterly bonus program
• New hire orientation is provided
• On the job training on processes, and procedures
• PPE requirements include safety glasses and steel toes
• Immigration sponsorship is not provided for this position

Job Requirements: The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Qualifications

• At least 3 years of experience production, inventory, and customer support/service in oil & gas industry
• At least 1 year of customer service experience
• Proficiency in MS Windows, Word, Excel, and PowerPoint
• Working knowledge of ERP systems
• Strong strategic thinking, initiative, and leadership skills
• Excellent communication skills, both written and spoken
• Must be effective in a result driven, entrepreneurial work environment
• Capable of and comfortable with, managing conflict, time-sensitive priorities in fast-paced, sometimes ambiguous situations
• Excellent written and communication skills
• Must be able to influence and shape opinion among peer group in a cross functional environment
• Must be able to multi-task and work under pressure and deadlines.
• Strong analytical skills
• Strong customer focus
• Attention to detail
• Must have current valid driver's license
• Must be able to meet company driver policy and DOT requirements

Preferred Qualifications

• 4-year degree or equivalent experience
• Experience in Oracle
• Experience with assembling chemical injection pump products

Kindly confirm your availability with answer: 
Q1: How many years of oil & gas/oilfield experience do you have?
Q2: What type of shop, production, inventory, or branch operations have you supported
Q3: Have you managed or maintained inventory in an oilfield environment?
Q4: Which ERP systems have you used? Oracle, SAP, etc.?