Are you seeking a rewarding career with a respected company? Join Opifex-Synergy Pump division where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.
We provide high-quality, customer-focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization and manufactures over 50% of our products in-house.
Service Technician manages all on-site installation, repair, maintenance, and test tasks. They diagnose errors or technical problems and determine proper solutions. They are responsible for the service and customer support during field visits and dispatches.
Essential Functions
- Troubleshoots and diagnoses all types of equipment to ensure proper working condition
- Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections
- Inspects, diagnoses, repairs, reconditions and adjusts heavy equipment as required and completes all paperwork on assigned equipment
- Participate in all training programs directed by Manager
- Bring to the attention of the Manager any shop tools, equipment or vehicle that is not in serviceable condition or unsafe to use
- Maintains tools in good working order per MSHA and OSHA regulations
- Completes basic computer tasks including completing work orders, looking up parts, and communicating via email
- Communicates with coworkers to ensure top quality equipment and customer expectations are exceeded
- Tie workflow to schedule
- Manage all on-site installation, repair, maintenance, and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Operate vehicle in a safe manner and use field automation systems
- Follow all company field procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Must be able and willing to help train and assist other technicians in need of assistance
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Required Education and Experience
- Extensive knowledge of diesel engines and construction equipment
- Ability to troubleshoot, test, r