Job Summary
The Valve Shop Supervisor leads the day-to-day operations of our valve repair shop, where we rebuild, test and certify industrial safety relief, line and control valves, and assemble and test new valves. This hands-on leader supervises a team of 5-20 shop technicians, schedules and prioritizes work orders, enforces safety and quality standards, and drives improvements in shop methods, equipment and workflow to deliver on-time, high-quality work for our customers.
Responsibilities:
Team Leadership
- Directly supervise 5-20 valve shop technicians who disassemble, inspect, remanufacture, build, test and calibrate valve and actuator assemblies.
- Set clear performance expectations, track individual and team results, and conduct annual performance reviews.
- Coordinate training and development so technicians build skills and certifications over time.
- Implement and enforce company policies and procedures fairly and consistently.
Shop Operations and Scheduling
- Issue, schedule and prioritize work orders in the order system, balancing customer due dates, capacity and shifting demands.
- Monitor shop throughput, turnaround time and quality, and prepare monthly and quarterly performance reports.
- Recommend improvements to repair methods, equipment, operating procedures and working conditions.
- Partner with managers, field technicians, sales and inventory control to keep jobs and parts moving.
Safety and Quality
- Schedule and lead safety training for all shop employees, and promote a strong safety culture on every shift.
- Make sure repairs, testing and calibration meet company, customer and code requirements.
- Maintain shop tooling, machines and test equipment, including calibration of equipment and supply of consumables.
Field and Customer Support
- Answer customer questions and resolve issues as they come up.
- Conduct spot checks at customer job sites and assist in the field when needed.
Administration
- Maintain shop trucks and keep driver qualifications current.
- Review and approve payroll, per diem and company credit card receipts for accuracy.
- Perform other related duties and projects as assigned.
Qualifications:
- At least 1 year of frontline supervisory experience in a manufacturing, repair or shop environment.
- Technical or vocational education, or equivalent hands-on experience.
- Strong mechanical aptitude and experience with common hand, power and measuring tools.
- Ability to read and interpret technical manuals, specifications and drawings.
- Basic computer skills, including Microsoft Windows and Office, and the ability to learn an order/ERP system.
- Self-motivated, organized and detail oriented.
Preferred Experience
- Experience repairing or testing safety relief, control or isolation valves.
- National Board VR (valve repair) program experience.
- Ability to work under pressure with a strong sense of urgency.
Physical Requirements
- Ability to lift up to 75 pounds at times.
- Ability to stand, walk, bend and work in a shop environment for extended periods.
- Occasional overtime and visits to customer job sites required.
- Valid driver's license with an acceptable driving record.
Compensation & Benefits
- Salary: Competitive base salary, based on experience
- Medical, dental and vision insurance
- 401(k) retirement plan
- Paid time off and paid holidays