Shop Manager Black Optix Tint is an upscale option for window tinting and auto styling. We make the process easy, deliver high-quality work, and genuinely care about the customer experience—so first-time customers become long-term customers. We’re hiring a Shop Manager to lead day-to-day shop operations and keep quality, production, and customer experience consistent. You’ll coach the team, own workflow and scheduling, and help the shop run smoothly while supporting production when needed.
Qualifications
Leadership or management experience in a service environment
Strong organization and ability to run a fast-paced workflow
Quality-focused with high standards and attention to detail
Comfortable using software for scheduling, reporting, and CRM
Able to support shop operations physically when needed
Responsibilities
Lead, train, and develop the shop team
Own daily operations: scheduling, workflow, open/close
Maintain a great customer experience from start to finish
Manage quality control with pre/post vehicle inspections
Jump in to support production when needed to hit timelines
Manage inventory, ordering, and vendor coordination
Handle payroll tasks and basic admin processes
Track KPIs and report performance to ownership
You May Be a Great Fit If You
Enjoy leading people and setting clear expectations
Can balance customer experience with production goals
Stay calm, organized, and solutions-focused under pressure
Take pride in quality and want a shop that runs on standards
Like owning results and improving how the shop operates
Why Join Our Team? This role gives you real ownership over shop performance, team culture, and the customer experience. You’ll work closely with ownership and lead a team that takes pride in doing things the right way.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Black Optix Tint.