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High-volume, family-owned Toyota dealership in Wood-Ridge, NJ seeking an experienced Shop Foreman to lead technician productivity, diagnostics, and development in a modern service operation.
About the Dealership
We are a family-owned Toyota dealership located in Wood-Ridge, NJ, operating a high-volume service department with approximately 1,500 customer-pay repair orders per month, plus warranty work. We are expanding into a new, state-of-the-art service facility and investing heavily in people, process, and technology.
Our shop is staffed with factory-trained and certified technicians, and we are committed to raising efficiency, diagnostic accuracy, and overall technician performance.
Position Overview
The Shop Foreman / Technical Lead role is designed for an experienced, senior-level technician who is ready to move into a leadership position and focus on guiding, mentoring, and improving the performance of the entire shop.
This role is not a full-time wrench-turning position. While hands-on diagnostic assistance may be required when needed, the primary focus is on technical leadership, productivity, accountability, and technician development.
Key Responsibilities
Technical Leadership & Diagnostics
- Serve as the top technical resource for complex diagnostic concerns
- Assist technicians with advanced diagnostic strategy and problem-solving
- Ensure all repairs meet Toyota factory standards and quality expectations
Productivity & Efficiency
- Monitor technician productivity, efficiency, and workflow
- Identify opportunities to improve shop throughput and utilization
- Work with service management to support fair dispatching and job flow
Training, Mentorship & Certification
- Mentor and coach technicians to improve skill level and confidence
- Support ASE and Toyota certification advancement
- Help elevate technicians toward expert-level capability
Accountability & Quality Control
- Hold technicians accountable for proper diagnostic processes and repair quality
- Review comebacks and repeat repairs; implement corrective coaching
- Promote professionalism, consistency, and pride in workmanship
Who This Role Is For
- Senior or Master-level technicians ready to step into leadership
- Experienced technicians who want to reduce physical wrench-turning
- Professionals who enjoy teaching, coaching, and improving others
- Leaders who command respect through knowledge, not ego
Qualifications & Experience
- Extensive automotive technician experience (Toyota experience strongly preferred)
- Toyota Master Certification strongly preferred
- ASE Master Certification preferred
- Advanced diagnostic expertise
- Proven ability to mentor, coach, and influence other technicians
- Strong communication and leadership skills
Compensation & Opportunity
- Competitive annual compensation of approximately $90,000–$130,000+, based on experience, certifications, and leadership impact
- Compensation structure may include salary or salary + performance incentives
- Stable, full-time leadership role
- Paid training and continued education
- Opportunity to directly impact shop performance, technician growth, and culture
(Compensation will be aligned with experience and the scope of leadership responsibility.)
Why Join Us
- Family-owned dealership with hands-on leadership
- Brand-new, modern service facility
- High-volume Toyota service department
- Strong commitment to technician training and advancement
- Opportunity to shape shop culture, performance, and long-term success
Experienced technicians interested in transitioning into a leadership role focused on developing people and improving shop performance are encouraged to apply.