JOB DESCRIPTION
Job Title: | Shop Foreman/Supervisor | Division: | Townsend Tree Service |
Function: | ASC – Supply Chain & Logistics | Reports To: | Manager |
Discipline: | | Pay Type: | Hourly |
Career Band: | (M) – Supervisory/Management | Job Type: | Non-Exempt |
EEO Group: | | Effective: | 11/14/2025 |
Position Summary
The Shop Foreman/Supervisor is responsible for overseeing daily shop operations, ensuring all equipment, vehicles, and tools are properly maintained, repaired, and safe for use. This role supervises mechanics and shop personnel, coordinates workflow, schedules maintenance, and ensures compliance with company, safety, and regulatory standards. The Shop Foreman/Supervisor supports efficient operations, minimizes equipment downtime, and maintains accurate maintenance records.
Key Responsibilities
Essential Functions
Maintenance and Repair Oversight
• Assign and prioritize daily work orders for mechanics and technicians.
• Oversee repairs and preventive maintenance on vehicles, small engine equipment, machinery, and tools.
• Inspect completed work to ensure quality, accuracy, and compliance with safety standards.
• Troubleshoot complex mechanical issues and provide technical guidance.
Supervision and Team Leadership
• Lead, mentor, and support shop personnel, promoting teamwork and safety.
• Train employees on proper maintenance procedures, equipment use, and safety protocols.
• Monitor performance and provide input for evaluations.
• Ensure staffing levels support operational needs.
Inventory & Parts Management
• Oversee ordering, receiving, and stocking of parts, supplies, tools, and shop materials.
• Maintain accurate inventory and ensure availability of critical parts.
• Review invoices and verify accuracy of parts and supply orders.
Safety and Compliance
• Enforce all company safety procedures, PPE requirements, and regulatory guidelines.
• Conduct shop safety inspections and participate in safety meetings and audits.
• Ensure proper handling of hazardous materials and waste.
• Maintain workplace cleanliness and organization.
Equipment Records & Reporting
• Maintain accurate service logs, maintenance records, and inspection reports.
• Track equipment downtime and assist with root-cause analysis of recurring issues.
• Communicate repair status, major concerns, or delays to management and field supervisors.
• Support budgeting through maintenance cost tracking and forecasting.
- Duties may or may not be subject to change
Education and Experience
- High School Diploma or equivalent
- Three (3) years of experience in equipment, fleet, or mechanical repair operations.
- One (1) year of experience in a supervisory or lead role preferred.
Skills and Competencies
- Strong mechanical aptitude with ability to diagnose and resolve technical issues.
- Excellent communication and people skills
- Meet all physical requirements of the position.
- Pass all drug and alcohol screens as required by Company policy and, if applicable, required by DOT regulations.
- 18 years of age or older, or 21 if CDL is required.
- Legally authorized to work in the United States.
Preferred
- CDL Class A or B.
- Certifications in diesel, gasoline, hydraulic, or small engine repair.
- Experience using fleet or maintenance management software.
This role is primarily based in a shop environment with occasional field support. Travel may be required for breakdowns, inspections, or training.
This job description is not intended to provide an exhaustive list of activities, duties, or responsibilities required for this position. The Townsend Company and its family of companies reserve the right to modify job responsibilities, duties, or schedules as needed to meet business or operational requirements. Accommodation requests will be made as necessary to support individuals with disabilities.
Additionally, this position is subject to pre-employment screening, which may include drug testing and a background check.
Equal Opportunity Employer Statement
The Townsend Company and its family of companies are equal opportunity employers. We are committed to fostering an inclusive workplace where all employees and applicants are treated with fairness, dignity, and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.