Shipping & Receiving Specialist
Position Summary
The Shipping & Receiving Specialist is responsible for coordinating inventory replenishment, processing customer orders, receiving and checking in pumps for the Service Department, auditing service order bins, and supporting the overall day-to-day operations of the warehouse. This position requires strong attention to detail, organization, accuracy, and the ability to work effectively with the Service, Warehouse, and other internal departments.
Key Responsibilities
- Purchase Orders & Inventory
- Issue purchase orders to replenish inventory based on stock levels, customer orders, and business needs.
- Review inventory requirements and ensure needed parts and materials are ordered in a timely manner.
- Process purchase orders accurately and maintain proper documentation.
- Coordinate with vendors and internal departments as needed regarding orders and inventory.
- Service Department Receiving
- Receive and check in pumps and related equipment being brought into the Service Department.
- Verify incoming equipment against service orders and receiving documentation.
- Ensure pumps are properly identified, labeled, and routed to the appropriate service order or department.
- Identify and communicate discrepancies, missing information, or damaged equipment.
- Service Order Bin Audits
- Regularly audit service order bins to verify that parts, materials, and paperwork are properly accounted for.
- Ensure service order bins are organized and accurately reflect the work being performed.
- Identify missing, misplaced, or unaccounted-for items and communicate discrepancies to the appropriate personnel.
- Help maintain accurate inventory and service order records.
- Shipping & Receiving / Warehouse Support
- Assist the Warehouse team with daily shipping and receiving activities.
- Receive, inspect, count, and put away incoming materials.
- Pick, pack, and prepare customer orders for shipment.
- Assist with loading and unloading shipments as needed.
- Maintain an organized, clean, and safe warehouse and shipping area.
- Follow company procedures for handling, labeling, and documenting shipments.
Qualifications
- Previous experience in shipping, receiving, warehouse operations, inventory control, or a similar position.
- Strong organizational and time-management skills.
- High attention to detail and accuracy.
- Ability to work independently while also supporting a team environment.
- Basic computer skills and ability to learn inventory and order-management systems.
- Ability to communicate effectively with vendors, customers, service personnel, and warehouse staff.
- Ability to safely lift and move materials and equipment as required.
- Experience with pumps, mechanical equipment, industrial parts, or a service environment is a plus.
Key Skills
- Inventory management
- Purchase order processing
- Shipping and receiving
- Receiving inspection
- Order fulfillment
- Inventory accuracy
- Organization and attention to detail
- Warehouse coordination
- Communication and teamwork
- Problem solving
Work Environment
This position is primarily based in a warehouse and service environment and may involve frequent movement between the warehouse, shipping/receiving area, and Service Department. The position may require standing, walking, lifting, and moving equipment or materials throughout the workday.