Shipping & Receiving Clerk 6am-2:30pm

Essential functions

• The Shipping/Receiving Clerk manages the flow of inbound/outbound orders as carriers arrive at the facility.
• This position works closely with the Warehouse Supervisor and Leads to insure timely turn-around of carriers.
• This role is engaged with CSC team members in managing the facility appointment schedule to manage the flow of material in and out of the sites.
• Check in drivers into Footprint.
• Give updated paperwork to CSC members after completing check in procedure.
• Updating and completing all BOLs and inbound paperwork to maintain accurate inventory in the Footprint system.
• Generate all related paperwork and necessary information required for carriers.
• Sign drivers out.
• Check all receiving reports and BOL’s to verify loads are completed and free of issue.
• Check HAACP and verify it has been filled out correctly by warehouse receiver.
• Use HAACP to add any accessorial charges.
• Complete orders and shipments in Footprint.
• Give CSR completed orders and shipments for reporting.
• Update appointments as needed for both incoming and outgoing activity in Footprint.
• Answer phone calls and call drivers with transaction updates, door assignments, and any other updates that need to be communicated.
• Effectively correspond with Customers as required.
• Enforce and collect any payments from drivers regarding House Conditions charges using RoadSync.
• Report to the Customer Service Manager or anyone else that may need to know when any request deviates from the norm.
• Assist Customer Service if needed. This could include creating, updating, processing inbounds.  Also include creating, updating and processing outbounds.  Reporting of both inbounds/outbounds by scanning to Anello.
• Charging fees and assisting drivers in Road Sync.
• Other duties as assigned. 

Physical demands/work environment

• Office environment
• Able to sit for extended periods of time (over 6 hours)
• Able to use keyboard, mouse, office phone system

Shift availability

• Full-time (40hrs) Monday- Friday; shift 6:00am-2:30pm
• This position reports to the Customer Service Manager.