Shipping Manager / Shipping & Office Coordinator
Schedule: 8:00 AM – 4:30 PM
Pay: $25.00/hour
Schedule Flexibility: Hours may vary occasionally based on business needs.
Position Overview
We are seeking an experienced and dependable Shipping Manager who is comfortable working in a computer-based environment and can effectively manage daily shipping operations while providing professional front-office support.
The ideal candidate will have strong Microsoft Office skills, experience working with all three major shipping carriers, and the ability to communicate professionally with customers, drivers, vendors, and internal team members.
Key Responsibilities
- Manage and coordinate daily shipping and receiving activities.
- Prepare and process shipments using UPS, FedEx, and USPS.
- Use Microsoft Office and other computer systems to maintain shipping records, correspondence, and documentation.
- Answer incoming phone calls professionally and courteously.
- Take accurate messages and forward calls to the appropriate person.
- Provide a brief notification or message to the recipient explaining who is calling and the reason for the call when possible.
- Communicate with customers, vendors, carriers, and internal departments regarding shipments and deliveries.
- Coordinate pickups, deliveries, and shipping schedules.
- Prepare shipping documentation, labels, and related paperwork.
- Monitor shipments and help resolve shipping or delivery issues.
- Maintain accurate records and organized files.
- Assist with general administrative duties as needed.
You should be proficient in:
- Shipping/Receiving
- ERP & MRP Systems
- Basic Computer Skills
- Microsoft Excel
- FedEx Ship Manager
Machines & technologies you'll use: