SchureMed is looking for a Shipping Manager to oversee Domestic and International shipping from our Abington Ma location.
Summary - Job Responsibilities - Activities:
- Lead daily shipping and receiving operations to support accurate, on-time order fulfillment.
- Supervise, schedule, train, and coach shipping and warehouse staff; assign work and address performance concerns.
- Set and maintain procedures for order handling, packaging, labeling, documentation, and returns.
- Coordinate order readiness and priorities with Operations, Customer Service, production, inventory, and suppliers
- Select and coordinate carriers; review service and rates, schedule pickups, and resolve delivery issues and claims.
- Ensure shipping documents, labels, and records are complete and accurate.
- Oversee secure packaging and documentation of product dimensions, weight, and photographs when required.
- Track shipments, communicate status, and address delays or other service problems promptly.
- Monitor shipping accuracy, on-time performance, and costs; identify and implement process improvements.
- Coordinate inventory transfers and maintain adequate shipping supplies and packaging materials.
- Keep the shipping and receiving area clean, organized, and ready for daily operations.
- Maintain shipping files, spreadsheets, email, and other records in a timely and accurate manner.
- Ensure staff follow company quality procedures, safe work practices, and applicable shipping requirements.
- Maintain shipping equipment and office tools in usable condition and report repair needs.
- Perform other shipping or warehouse duties assigned by the Director of Operations.
Education - Experience:
- High school diploma or GED required.
- Experience managing or leading shipping, receiving, or warehouse operations; prior staff supervision preferred.
- Experience with Microsoft Office, including word processing and spreadsheets; able to learn shipping systems and file structures.
- Able to accurately document product dimensions and weight and work in a fast-paced warehouse environment.
Required Skills and Competencies:
Demonstrated ability to lead, train, and organize a team and set clear work priorities.
Strong written and verbal communication skills and effective collaboration across departments and with carriers.
Strong attention to detail in order processing, shipping documents, and records.
Good judgment and problem-solving skills; able to resolve issues and improve work processes.
Able to take initiative, manage competing deadlines, and work independently.