Shipping Coordinator

Description

Position at New Life Delivery Service

Job Overview

The Shipping Coordinator is responsible for accurately pulling, packing and loading goods for shipment for an on-time delivery with minimal oversight. This role primarily fills small parcel orders, custom pick-up (CPU) orders and some less-than-truck-load (LTL) orders. This role involves coordinating with internal teams, carriers, and customers to ensure smooth and efficient shipping operations.

Shifts Available:

This position is full-time, Monday - Friday, 9:00am - 5:30pm, $19.00/hr

Responsibilities and Duties

Shipping Process

• Process customer orders for shipment, ensuring that all items are picked, packed, loaded and shipped in accordance with company policies and customer requirements.
• Prepare shipping documentation, including shipping labels, packing slips, and invoicing.
• Ensure that all orders are shipped out on time, monitoring any delays or issues that arise and escalating them as necessary.
• Identify short picks and escalate as necessary.
• Identify product discrepancies and communicate with management.
• Perform basic tasks within the enterprise resource planning tool, UPS WorldShip, FedEx Freight Manager and Freight View.
• Assessed by performance measures of fill rate and accuracy rate.
• Follow export shipment requirements under the United States-Mexico-Canada Agreement (USMCA).

Quality Control

• Work closely with the warehouse and inventory teams to ensure that shipped items match inventory records.
• Perform proper packaging of products to prevent damage during transit and ensure all items are labeled correctly for shipping, including the use of barcodes and tracking numbers.
• Assist with regular cycle counts or stock audits as needed to maintain inventory accuracy.

Work Environment

• Maintain a clean and organized workspace.
• Maintain cleanliness within the warehouse facility.
• Seek guidance from other warehouse associates to expand knowledge of shipping and warehouse operations.
• Follow the attendance policy in accordance with the company's employee handbook.
• Communicate effectively and efficiently with other warehouse associates and customers on shipments.

Safety

• Ensure compliance with all relevant regulations, including hazardous materials handling and safety standards.
• Safely operate various pieces of equipment, such as electric pallet jack, wave (man lift), Taylor Dunn (stock chaser) and Forklift.
• Successfully complete the Powered Industrial Truck (PIT) training.
• Successfully complete the Hazardous Materials training.
• Comply with all other company safety policies and procedures.

Skills and Qualifications

• High School Diploma, GED, or suitable equivalent required.
• A minimum of 1-4 years of work experience in a warehouse environment required.
• Experience operating warehouse equipment such as a forklift and electric pallet jack required.
• Forklift certification required.
• Comfortable working in a heavy-duty warehouse environment.
• Knowledge of shipping processes and logistics.
• Familiarity with shipping software, inventory management software and data entry.
• Basic knowledge of safety standards in a warehouse environment.
• Ability to read and write and perform simple mathematics.
• Ability to use and understand a ruler and/or taper measurer.
• Basic computer skills such as file storage, control panel navigation, internet and email utilization.
• Ability to work with a diverse range of people.
• Ability to work independently and as part of a team.
• Good communication skills, both written and verbal.
• Proficient organizational and multitasking skills.
• Excellent attention to detail and problem-solving skills.
• Ability to work efficiently under tight deadlines.

Physical Requirements

• Ability to lift and carry 75 lbs. individually and up to 100 lbs. with other associates.

Job Perks:

• Weekly pay (every Friday!)
• Kudos Rewards & Recognition

Benefits:

• Affordable Medical, Dental, and Vision Insurance
• 401(k) + Company Match!
• Life Insurance/Accidental Death/LTD - Company Paid
• Supplemental Life Insurance
• PTO after 30 days
• Paid Holidays after 30 days
• Parental Leave after 6 Months of Hire
• Employee Assistance Program (EAP)
• Employees are eligible for benefits the 1st of the month after 60 days*

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