Shipping and Receiving Clerk

Position Summary:

Working independently and collaboratively with others, this position plays an integral role in executing our mission, philosophy, and commitment to providing high-quality products and exceptional customer service to our internal and external customers. In addition to maintaining a high level of trust, integrity and ethical standards, all employees are also expected to promote a culture of safety by following all safety procedures, protocols and guidelines while working in a manner that minimizes the risk of damage to property and injury to the employee and others.

The Shipping & Receiving Clerk is responsible for accurate receipt, inspection, storage, and shipment of materials and finished goods in a manufacturing environment. This role ensures inventory accuracy, quality compliance, and timely customer deliveries.

Essential Functions:

The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits.

• Performs functions in support of the Logisitc team to include:

• Receiving, unloading, and inspecting incoming shipments against packing slips

• Inspect materials received for damage and verify products meet quality standards

• Update inventory records and maintain accurate inventory transactions

• Pack, wrap, label and prepare products for shipment including audit of Truck and LTL lanes for accuracy against shipping documentation

• Coordinate transportation and carrier pickups to ensure delivery on time

• Process returns, exchanges, and damaged goods

• Assist with inventory counts, audits and inventory control activities

• Operate forklifts and other material handling equipment safely

• Maintain a clean, organized, and safe warehouse environment

• Route materials to other teams

• Must be willing and able to learn more duties as required.

• Reports shortages to team coordinator and follows up locating items or incomplete orders

• Collaborate with leadership and team members during team meetings, system reviews, safety meetings, and other forms of problem-solving discussions to further define and improve department strategies designed to meet and exceed quality objectives. Participate meaningfully in safety activities, Safety Committees, Safety checklist/audits, team Safety projects, etc., as directed or requested.

• Communicate in a professional, respectful and courteous manner with all employees, customers, vendors, visitors and others with whom we may work or interact. Contribute to a successful work group through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas designed to meet or exceed the organization's strategic goals.

Availability Requirements:

Due to the nature and scope of the essential functions of this position, the importance of personal interactions with coworkers, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent availability, accessibility, and presence on-site.

Approximately 40 hours / week may be required to efficiently perform the job duties of this position, including presence at designated internal and external meetings. This position may also require availability and accessibility to respond to and address emergencies and critical situations outside of normal business operating hours in the early mornings, evenings and/or during weekends and holidays. Overtime will be scheduled and required to meet departmental needs.

Required Education and/or Experience:

• HS diploma or equivalent preferred.
• Forklift experience. Must also be able to operate stand-up, picker, overhead crane, pallet jack, cherry picker and rider as well as any other equipment that is acquired or available in the area. Must be comfortable working at heights.

Required Qualifications, Skills and Abilities:

• Excellent oral and written communication skills commensurate with the job tasks and position necessary to communicate clearly and effectively with internal and external customers while providing exceptional quality of work and outstanding customer service.
• Ability to review, comprehend, interpret, process and evaluate effectively written work instructions and procedures written in English. Must have basic computer skills and ability to competently use RFSmart scanner, computer and other tools in conjunction with the performance of the essential functions and other assigned job duties.
• Excellent interpersonal and conflict resolution skills including ability to work efficiently in a fast-paced work environment while maintaining a calm, rational and respectful demeanor and communication style in times of stress occasioned by work demands, tight timelines, heavy productivity expectations, unexpected quality control issues, and other work-related issues or concerns that may cause a heightened level of anxiety, frustration, anger, disappointment, confusion, etc.
• Enthusiastic adoption and consistent demonstration of Warn Industries' Core Values: Commitment, Customer Focus, Execution, Integrity, Leadership, Teamwork, Fun
• Excellent technical, troubleshooting, problem solving, research, organizational and analytical skills, combined with the ability to prioritize tasks and meet established deadlines. Ability to multitask is also essential while remaining flexible with changing priorities and deadlines.
• Well-reasoned decision making with high attention to detail regarding organization, planning, work flow and project prioritization to ensure tasks are completed efficiently and accurately.
• Highly ethical, self-motivated individual with ability to work independently and/or with limited direction, as well as cooperatively in a team environment, while consistently demonstrating collaborative, respectful and productive work habits.

Physical Requirements:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Receive, understand, evaluate and appropriately respond to communications from employees, members of management, customers, vendors, and visitors using available technology, in person and in a public setting when necessary.
• Work for extended periods of time in a moving or stationary position in conjunction with completing required job tasks. Some tasks may require constant movement for more than eight hours in a day. Must be able to climb on and off a forklift and other equipment frequently as required to perform job duties.
• Maintain professional and respectful communication style to ensure reactions and responses to both emergency and non-emergency situations serve as an example to others of appropriate workplace communications.
• Move to, from and within the designated work area frequently and consistently throughout the work day and regularly throughout our building and/or across Warn-related property site locations, possibly during inclement weather.
• Use a personal computer or other technology devices frequently and consistently for the purpose of reviewing, analyzing, creating, transmitting, and presenting documents, data and other business-related information.
• Lift, transport and/or move up to 50 pounds solo and 100 pounds with assistance, frequently each day in the performance of regular duties. May require occasional pulling/maneuvering over 100 pounds with assistance. Must be able to work at heights. Occasional bending, stooping, kneeling, climbing and descending a stepladder may also be required.

Environment/Atmospheric Conditions:

The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. This position's job duties are performed generally in a shop or warehouse type environment. Team members in this position may be exposed to loud noises from equipment and machinery, cold or hot temperatures, chemicals and vapors, and possibly injury associated with work involving lifting heavy items and operating equipment and/or others doing so. The team member may also occasionally be required to work in an office environment with traditional office lighting and office furniture, as well as consistent and frequent noise, interruptions and other similar distractions.

Machines, Tools Equipment, Software:

Sit down forklift, stand up forklift, picker, rider, overhead crane, cherry picker, pallet jack, RFSmart, computer including MSOffice, label maker and other warehouse specific equipment

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is intended to comply with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties that may be required for this position. Additional duties are performed by the individuals currently holding this or similar positions and additional duties may be assigned.

EQUAL OPPORTUNITY EMPLOYER