Shipping and Receiving Clerk 2

The Shipping & Receiving Clerk 2 is responsible for preparing items for shipment, processing incoming and outgoing deliveries, and maintaining accurate shipment records. This role includes loading and unloading trucks, receiving and unpacking materials and supplies, and identifying and reporting any shipping damages or discrepancies.

This position uses experience and sound judgment to prioritize tasks and meet operational goals while working with minimal supervision. The Shipping & Receiving Clerk 2 may also provide guidance and direction to team members and typically reports to a supervisor or manager.

FMOL Health is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.

This commitment is grounded in a history that is more than 100 years old, but reflected today by our strategic vision of transforming healthcare through superior performance and excellent patient care.

In the last fiscal year, FMOL Health had:

• 1,747 Licensed Beds
• 65,322 Discharges
• 44,592 OR Procedures
• 10,827 Full Time Employees
• 331,360 Inpatient Days
• 1,915 Active Medical Staff
• 229,296 Emergency Visits

As a nonprofit, mission-focused Catholic healthcare ministry, we give special attention to our citizens who are most in need. During the most recent fiscal year, we provided more than $39 million in unreimbursed care and community support to the underprivileged.

Our health system is one of the largest in Louisiana, with hospitals, clinics and physicians located throughout Louisiana and in Mississippi. In fact, we provide care to almost half of Louisianas citizens, and serve in Mississippi''s largest metropolitan area. Because of our size and the partnerships we have with other local organizations, we are able to pool our resources and share cost and service efficiencies and learn from each other, thereby accelerating our ability to improve care and solve challenges.

Since our founding in Monroe, Louisiana in 1911, we have been blessed by the guidance of the Franciscan Sisters. Through their guidance and steadfast example, we have committed to assure that we perpetuate their healing ministry for another hundred years. It is a noble purpose we strive to fulfill every day.

Headquartered in Baton Rouge, Louisiana, we serve patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated information system. Our health system has partnered with the State of Louisiana as it transforms its healthcare delivery system. The partnership includes inpatient acute care and primary care delivery in Baton Rouge and Bogalusa.

Following in the footsteps of our founders, the Franciscan Missionaries of Our Lady, our team members and physicians are called to provide high quality care and compassion to all people, especially those most in need.

As we look to the future of our healthcare ministry, we chart our course by going where we are called.

• Minimum of 2 years of experience in service or skilled trades, including at least 1 year in a materials or inventory-related role
• High school diploma or equivalent required

Customer Service

• Communicate effectively and professionally with customers, patients, visitors, and staff
• Respond promptly to customer questions, concerns, and service issues
• Conduct routine quality and service rounds to ensure a positive experience throughout the facility
• Maintain a high level of attention to detail to support a safe, clean, and welcoming environment
• Demonstrate a strong commitment to customer satisfaction through quality work, problem-solving, initiative, flexibility, and a positive attitude
• Greet all customers in a friendly and courteous manner
• Collaborate effectively with team members, valuing diverse perspectives and ideas
• Recognize the importance of timeliness and respond to customer needs with a sense of urgency

Leadership

• Support staffing needs to ensure efficient daily operations
• Provide coaching, mentoring, and guidance to team members
• Serve as an active preceptor/trainer for onboarding and developing employees

Shipping and Receiving

• Receive, inspect, and store supplies and equipment in accordance with established procedures
• Ensure proper handling, documentation, and organization of inventory within the warehouse or facility

Additional Responsibilities

• Execute assigned project tasks and support departmental initiatives
• Actively participate in performance improvement efforts to enhance efficiency, quality, and service

Customer Service

• Communicate effectively and professionally with customers, patients, visitors, and staff
• Respond promptly to customer questions, concerns, and service issues
• Conduct routine quality and service rounds to ensure a positive experience throughout the facility
• Maintain a high level of attention to detail to support a safe, clean, and welcoming environment
• Demonstrate a strong commitment to customer satisfaction through quality work, problem-solving, initiative, flexibility, and a positive attitude
• Greet all customers in a friendly and courteous manner
• Collaborate effectively with team members, valuing diverse perspectives and ideas
• Recognize the importance of timeliness and respond to customer needs with a sense of urgency

Leadership

• Support staffing needs to ensure efficient daily operations
• Provide coaching, mentoring, and guidance to team members
• Serve as an active preceptor/trainer for onboarding and developing employees

Shipping and Receiving

• Receive, inspect, and store supplies and equipment in accordance with established procedures
• Ensure proper handling, documentation, and organization of inventory within the warehouse or facility

Additional Responsibilities

• Execute assigned project tasks and support departmental initiatives
• Actively participate in performance improvement efforts to enhance efficiency, quality, and service