Shipping and Receiving Agent

Position Report to:Purchasing Supervisor

Principal Job Functions:

·       Physically receives deliveries of orders issued in our database systems. Additional electronic receiving is done for Purchase Orders processed in the database.  

·       Receive and process invoices through data entry while ensuring the invoice is complete and totals are accurate.

·       Create all of the relevant Labels for stocked parts and apply them to the received parts.

·       Manage/file/record/stamp the hard copies and process the electronic documents related to these Purchase Orders. Hard copies are delivered daily to Accounts Payable (Myatt).  

·       Retrieves invoices electronically to assemble the final Purchase Order packet and document the transactions in the database.

·       Communicates with recipients on merchandise received (Myatt). Coordinate with end users for Return Merchandise Authorizations, Core Returns, and any other type of shipments.

·       Keeps the receiving docks well organized, clean, and safe while making sure necessary labels, equipment, materials, and supplies are always available (Myatt).

·       Daily cycle counts and generate reports (Daily, Weekly, Monthly).

·       Change and develop reports in Crystal Reports

·       Assist in quarterly physical inventories         

·       Prepare and maintain files of shipments sent and received

·       Verify packing slip against the purchase order

·       Verifies receipt of items by comparing items received to items ordered, resolves shipments errors with suppliers

·       Monitor and track packages and keep records of shipped items

·       Maintain records of damaged goods that have been received

·       Communicate directly to recipients about merchandise received within the organization in a timely manner.

·       Prepare calculations for rates based on weight and shipping zones

·       Maintain and monitor Return Merchandise Authorization (RMA) with vendors   

·       Lift and move heavy items/packages as required

·       Use a computer as needed for email, internet information, and Microsoft Office documents to create entries and maintain an electronic log of incoming and outgoing packages

·       Maintain a busy loading dock in good order, including all necessary labels, equipment, materials, and supplies

·       Strong organizational skills     

Physical Requirements with or without reasonable accommodations:

·       Physical activity includes but not limited to, sitting, standing, lifting, reaching, walking, writing, carrying, grasping, holding, clarity or vision, speaking, and listening.

·       Must be able to operate office equipment, including but not limited to telephone system, computer system, printer, copy machine, adding machine, and camera equipment.

Other Requirements:

·       Ability to work assigned schedule and work overtime as needed

·       Respond to emergencies (such as reporting to work early/staying late due to bad weather)

·       Maintains effective working relationships with all levels of employees

·       Maintain confidentiality

·       Understand and carry out detailed written or verbal instructions

·       Perform arithmetic calculations

·       Receives, count products, and accurately reports figures

·       Have good problem-solving skills

·       Speak clearly and distinctly

·       Work with little supervision

·       Perform repetitive work

·       Practice good customer services skills

·       Meet required deadlines

·       Must adhere to all safety rules

·       Ability to make oral presentations

·       Ability to compose a written document

·       Have a valid TN driver’s license

Recommended Preparation for Employment:

High School Diploma or GED with some continuing education in a related field.

Experience in a shipping/receiving environment with experience managing inventory, deliveries, and dealing with vendors, preferably in a transit or similar operating environment.  A viable combination of education, training, and experience may be considered.

Must be proficient with all Microsoft Office applications.