About the Role:
Jimmy's Famous American Tavern in Dana Point, CA is looking for an energetic and experienced Shift Supervisor / Server to join our team! This dual role is perfect for someone who thrives in a fast-paced restaurant environment and loves both leading a team and delivering an outstanding guest experience. If you're passionate about hospitality and ready to take the next step in your career, we want to hear from you!
Responsibilities:
- Supervise and support front-of-house staff during assigned shifts to ensure smooth, efficient service
- Provide exceptional table service, including taking orders, delivering food and beverages, and ensuring guest satisfaction
- Open and/or close the restaurant, including cash handling, end-of-shift reporting, and securing the premises
- Train, coach, and motivate servers and support staff to uphold service and hospitality standards
- Resolve guest complaints and concerns promptly and professionally
- Monitor dining room flow, coordinate with kitchen staff, and manage seating to optimize the guest experience
- Ensure compliance with food safety, alcohol service, and health code regulations
Requirements:
- 2+ years of full-service restaurant serving experience required
- Prior supervisory or lead server experience strongly preferred
- Strong knowledge of food, craft beverages, and American cuisine
- Valid RBS (Responsible Beverage Service) certification or ability to obtain one
- Excellent communication, leadership, and conflict-resolution skills
- Ability to work nights, weekends, and holidays in a high-volume environment
- Positive, team-first attitude with a genuine passion for hospitality
About Us:
Jimmy's Famous American Tavern is a beloved destination known for its scratch-made American comfort food, craft cocktails, and warm, welcoming atmosphere. With a loyal following of guests who keep coming back for the food and the experience, JFAT has built a reputation for quality and community. Our team members love working here because of the supportive culture, strong leadership, and the pride that comes with being part of something truly special.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
WHY
We create experiences you'll always remember by challenging one another to be great!
HOW
We treat everyone as we would like to be treated
We are open to improving ourselves everyday
We support our communities
We win and lose as a TEAM
We make an impact daily
We believe honesty is the best policy
WHAT
Go the extra mile and give the guest an experience of excellence
All ingredients are sourced in the USA
Our menu items are (Consciously or Responsibly) sourced to make you feel right at home
Our restaurants are designed to grow and build a community
We hire people who strive for more
We serve delicious and satisfying American cuisine with a touch of fame