We're seeking a Shift Supervisor that excels in multi-tasking and providing a great guest experience! You'll be responsible for ensuring that our front of house operations run smoothly during your shifts. Must be a hospitality professional ensuring guest receive warm welcome and excellent service. Prepare shift plans, supervise Team Members, and work well with a team of leaders executing operational plans.
Position Type:
- Full-time
Our Benefits Include:
- Paid training
- Employee discounts
- Flexible scheduling (and closed on Sundays)
- Competitive pay
- Scholarship opportunities
- A fun work environment where you can positively influence others
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
Shift Supervisor Responsibilities:
- Ensuring that guest have a great experience
- Respond effectively and courteously to customer inquiries and complaints
- Maintaining food and safety standards are being followed at all times
- Time management ensuing key responsibilities are performed during shift
- Effective decision-making and problem solving
- Excellent interpersonal, leadership and communication skills
- Assign tasks, monitoring work activities and employee performance
- Ensuring that required tasks are completed and sales goals are achieved
- Cash handling responsibilities including finalizing shift sales
- Encourage professional conduct, safe work practices, and positive relationships with employees
- Train new employees on work tasks, and working safely
- Ability to work on your feet for the duration of your shift
- Handling emergencies, and mediating when needed
- Additional duties as assigned
- Work well in a fast-paced environment and with a team
Requirements
Previous management or leadership experience
Strong problem-solving skills
Location: 845 E. Lancaster Avenue, Downingtown, Pa. 19335
If you are a talented and motivated individual looking to enhance your hospitality and business service skills while employed in a rewarding and enthusiastic work environment, apply now to be a part of the Chick-fil-A Downingtown team!
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Benefits
- Paid training
- Employee discount
- Health insurance
- Flexible schedule