Shift Supervisor - Launch Family Entertainment, Norwood

This is a hands-on leadership role: you'll run shifts, lead a team, and be the person staff and guests count on to keep things running smoothly. Launch Family Entertainment in Norwood is hiring a Shift Supervisor to lead daily operations and make sure every guest, kids and parents alike, has a great experience.

Shift Supervisor - Launch Family Entertainment, NorwoodFull-Time & Part-Time OpportunitiesReady to run the show? Launch Family Entertainment in Norwood is hiring a Shift Supervisor to lead daily operations and make sure every guest, kids and parents alike, has a great experience. This is a hands-on leadership role: you'll run shifts, lead a team, and be the person staff and guests count on to keep things running smoothly.Pay: $20–$22/hourSchedule: Part-time & full-time, weekends, holidays, and evenings as neededNow interviewing, start dates available soonWhat you'll do:Oversee day-to-day facility operations, including opening and closing dutiesSupervise, train, and support staff on shiftMonitor safety protocols and keep the facility clean and well-maintainedMake sure guests get friendly, responsive service at every touchpointHandle scheduling, reports, and inventory managementResolve guest concerns promptly and professionallyAct as the link between staff and management, modeling Momentum's core valuesWhat we're looking for:Previous supervisory or leadership experience in a fast-paced environmentStrong communication and people skills, comfortable managing a team and connecting with guestsAble to multitask and stay calm under pressureSelf-motivated, dependable, and well-organizedAt least 18 years old, with a high school diploma or equivalentAble to stand for long periods and lift up to 50 lbsServSafe certification a plus, or willing to obtain within 90 daysWhat you get:Paid training and ongoing professional developmentA real path to advancement and leadershipRetirement savings for all employeesMedical, dental, and PTO for full-time employeesPerks across Momentum's brands: My Gym, Launch, Retro Fitness, Club Elevate, Wimbledon, The Newport VentureLaunch Family Entertainment, Norwood MA. Powered by Momentum Enterprises. Equal opportunity employer.