Casinos, Communication Skills, English Language, Financial Policies, Financial Procedures, Food and Beverage Industry, Health Plan, Lift/Move 25 Pounds, Maintain Compliance, Performance Reviews, Policy Development, Regulatory Compliance, Regulatory Requirements, Resolve Customer Issues, Restaurant, Sanitation, Training/Teaching
LOCATION
Atlantic City, NJ
POSTED
20 days ago
The Shift Manager Starbucks is responsible for directly overseeing the operations of the food and beverage outlet on an assigned shift.
Position Responsibilities
Responsible for overall management of restaurant for a particular shift
Creates and ensures a fresh, positive and exciting environment where sanitation, flawless delivery and execution of product excellence and service are paramount
Accountable for and dedicated to ensuring service commitments, standards/expectations, financial goals, and policies/procedures are consistently upheld
Builds rapport, commitment, and loyalty with team members and guests
Ensures that service is carried out in accordance with established policy
Trains and evaluates all restaurant personnel and enforces food and beverage policies and procedures
Ensures sanitation compliance throughout restaurants
Handles customer complaints
Responsible for meeting profit goals in all the restaurants
Responsible for compliance with all regulatory requirements within area of responsibility
Maintains a clean, safe, hazard-free work environment within area of responsibility
Essential Functions
Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
Must be able to lift/push/pull up to 25 lbs
Requirements
Three to five years’ experience in full service restaurant management
Bachelor’s degree from a four-year college or university in a related field
Ability to effectively communicate in English (Read, Write, Speak & Understand)
Benefits
Free meal on shift
Training & Development
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k,)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
Free Parking
The targeted start rate for this position is $54,000.00 annually.