Troubleshooting - At this stage of technical development, and under the general guidance of the Operations Manager, the Line Manager utilizes the technical resources on shift for the preventive maintenance, repair and troubleshooting of process/packaging equipment problems, with the objective of effectively using these resources to achieve desired performance levels. Associate Advocacy - Manage associate relations issues and guide and direct the hiring, training, retraining, development and motivation of Operations associates following self-managed, team working principles with a minimum degree of guidance from the Operations Manager.