Please submit a resume for consideration.
Requirements:
- Leadership, drive, and enthusiasm!
- Strong written and verbal communication skills!
- Ability to work independently and as a team!
- Organizational Skill: The ability to multitask and complete several projects at one time
- Ability to work Weekends
JOB RESPONSIBILITIES:
- Delivers an unparalleled guest experience in an ideal environment for celebrating children’s birthday parties.
- Assist General Manager in matters concerning safety and security in all areas: front door, play area, play castle, private event rooms, and restrooms.
- Assisting Guests with all requests and answering questions as needed.
- Greets guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets guests upon entering.
- Keeps all coordinators promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
- Provides timely and accurate service while managing party times and communicating information as needed to guests, coordinators, and managers.
- Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building, and house policies.
- Assists in the cleanliness and organization of the rental equipment.
- Bring attention to the General Manager of problem areas with other managers and party coordinators.
- Ensures that all children and adults adhere to house policies as outlined and informs management of any issues.
- Assists with the setup and breakdown of special events functions as directed by management.
- Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity, and efficiency/effectiveness.
- Open and close the store.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- Strong work ethics.
- High School or equivalent.
- Must be available to work on weekends and holidays.
- Children experience preferred, but not required.
- The employee needs to be able to communicate effectively with multiple guests while generating enthusiasm.
- Strong math and verbal skills are needed.
- Is dressed following dress guidelines, looking neat, clean, and professional at all times.
- Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
- Must demonstrate an ability to clearly verbalize guest's needs to other team members.
- Must be skilled at calmly responding to dissatisfied guests and calling issues to the manager's attention.