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Shift Manager - Front of House (Operations Manager)

Chick-fil-A

  • Medford, Oregon
  • 30+ days ago

    Highlights

    We're providing a unique opportunity to work full-time or part-time while only working 3 days per week, leaving you 4 days each week (including 2-day weekends!) to enjoy/pursue your other passions in life! As an Operations Manager, you will lead a loving and enthusiastic team to deliver remarkable guest experiences while developing your management skills in a supportive, dynamic setting.

    Numbers & Facts

    LocationMedford, Oregon

    Description

    Operations Managers will be scheduled for a 3-day workweek and must have availability on Monday, Wednesday and Friday OR Tuesday, Thursday and Saturday. We're providing a unique opportunity to work full-time or part-time while only working 3 days per week, leaving you 4 days each week (including 2-day weekends!) to enjoy/pursue your other passions in life! Full-time team members will work an average of 12 - 13 hours per day. Part-time team members will work an average of 4 - 6 hours per day. Opening (5:30am) and/or closing (11:00pm) availability will be required.


    We are currently looking to fill the following schedules:

    • Closing shift on Monday, Wednesday, Friday (Team Original)
    • Closing shift on Tuesday, Thursday, Saturday (Team Spicy)

    Are you looking for a fun, positive work environment where your leadership skills can shine? Do you want a role that offers a great balance between work and personal life with only three days a week on shift? If so, this opportunity at Chick-fil-A is perfect for you! As an Operations Manager, you will lead a loving and enthusiastic team to deliver remarkable guest experiences while developing your management skills in a supportive, dynamic setting. Enjoy competitive pay, generous benefits, and the chance to grow your career with a brand that truly values its employees.


    Key Responsibilities

    • Lead and motivate team members to provide attentive, courteous, and exceptional customer service
    • Manage shift operations including speed of service, order accuracy, and team member breaks
    • Create daily setup sheets and assign duties to ensure smooth and efficient shifts
    • Coach team members to meet Chick-fil-A’s high standards of hospitality and operational excellence
    • Maintain a clean, welcoming restaurant environment and enforce grooming and uniform policies
    • Conduct shift huddles to communicate goals and drive continuous improvement
    • Handle guest concerns promptly and professionally to ensure positive experiences

    Qualifications & Requirements

    • High school diploma or equivalent
    • Previous leadership experience, preferably in food service or hospitality
    • Strong work ethic, honesty, integrity, and excellent customer service skills
    • Driven, results-oriented, and confident in taking purposeful action
    • Ability to work a 3-day schedule with availability for opening or closing shifts
    • Compliance with uniform and grooming standards

    Uniform Policy

    • Face, neck and hand tattoos are not allowed, no exceptions - other tattoos will need to be covered during your shift
    • No ear gauges or facial piercings allowed other than one stud in the nose
    • Facial hair, other than a neatly trimmed mustache, is not allowed
    • No unnatural hair colors (pink, green, blue, etc.)

    Benefits & Perks

    • Competitive hourly pay: $20.50/hr part-time, $22/hr full-time plus bonuses
    • Health benefits including dental and vision coverage
    • Paid time off with Sundays, Thanksgiving, and Christmas off
    • Generous meal benefits and 401k with employer matching
    • Scholarships, leadership advancement, and free online tuition
    • Flexible hours, positive and fun work environment
    • Fitness and education cost reimbursements
    • Be part of a team where employees are truly valued!

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