We have openings for the Shift Manager position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours. Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.
Responsibilities:
- Leads the front of house portion of the restaurant including staffing, operations, and ensuring guest satisfaction
- Checks in all team members on shift for proper appearance guidelines
- Ensures that all breaks and rotations are handled for the shift
- Must be proficient at handling and counting cash drawers
- Maintains Speed of Service at or below the established goals and reports results per shift
- Monitor labor productivity and makes adjustments as needed to reach established goals and reports results per shift
- Maintains a clean and safeenvironment at all times
- Manages call offs and tardies as per store policy
- Completes one food safety audit per shift
- Documents team member infractions
- Works with Catering Director to execute catering orders for the shift
- Open and/or close the restaurant leading the shift as a key holder
Requirements:
- Servsafe Certified (Will complete once hired)
- Is available to Open or Close at least three days per week
- Completed the Accelerate Leadership Development program
- No more than three call outs during the previous six months
- Understand, model, and execute the HEARD model for guest recovery.
- Have knowledge of and consistently execute our organization’s mission statement and Core Values
- Understands and helps promote knowledge of the Food Safety 5 and how it applies to their respective area
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Holidays
- Day shift
- Night shift
Benefits
- Flexible schedule
- Health insurance
- Referral program
- Employee discount
- Dental insurance
- Vision insurance
- 401(k) matching
- 401(k)
- Paid time off