Shift Leader

4856 S Maryland Pkwy, Las Vegas, NV 89119, United States

Job Description

As a Shift Leader, you will supervise the operation of the restaurant on a shift-by-shift basis. You will assist the leadership team in providing support and coaching employees to ensure tasks are performed effectively, helping create legendary experiences for guests. You will lead your employees through performance, engagement, and training initiatives. This position operates under the direction of the Store Leader and directly manages a shift of employees.

Buffalo Wild Wings GO has an atmosphere that creates stories worth telling - for our guests and for our Team Members. With our famous wings and flavors in a streamlined and counter-service environment, this is the place to start the next phase of your career. Were a brand on the rise, and we need great people as we write the next chapter of our story.

Summary Of Essential Duties and Responsibilities

Profitability • Follows all cash control and security procedures (e.g. safe counting, cash drawers) • Maintains inventory by performing Daily and Weekly inventory inspections

Guest Motivation • Motivates and directs employees to exceed guest expectations with accurate, fast, and friendly service in clean surroundings • Handles guest complaints effectively and in a timely manner

People • Provides coaching and feedback to employees to increase the restaurant team's capabilities and raise restaurant performance

Operations • Sets an example for employees by working hard to implement shift plans and drive operational results • Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines • Motivates employees during the shift on each of the workstations • Reviews restaurant results to identify successes and areas for improvement • Ensures that the restaurant upholds operational and brand standards

Attend/participate in weekly operational meetings led by the Restaurant Leader

Qualifications And Skills

Must be at least eighteen (18) years of age 1-2 years of previous restaurant experience Demonstrated understanding of guest service principles Available to work evenings, weekends, and holidays Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant

Benefits

PTO 401k Low-cost Health insurance Dental/Vision insurance Free meals and discounts Daily pay options Uniforms Working vantage retail discount site Growth opportunities

Company Introduction

IT ALL STARTED 35 YEARS AGO WITH TWO GUYS DRIVEN BY HUNGER

The year was 1982. Jim Disbrow and Scott Lowery had recently moved to Ohio from Buffalo, New York. All was fine until one day when the two were craving wings. Not just ordinary wings, but authentic Buffalo, New York-style chicken wings. With none to be found nearby, Jim and Scott had two choices: road trip to New York, or open a wing joint close to home. Lucky for us, they chose the latter. Hence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings®, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 21 mouth-watering signature sauces and seasonings.

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Job Details

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