Are you looking for a fun, customer service focused job with opportunity for career growth? Do you have what it takes to lead a small team through a shift with success? Sundae is looking for the right candidate to join our tight-knit and hardworking retail team on 16th street in Downtown Denver.
- Total compensation = $21.00-25.00 per hour (includes base + tips)
- Part-time hourly positions available (eligible to earn overtime)
- Sick Pay accrual
- Free shift treats
- Employee discounts
- Free RTD pass
- 401K retirement plans with generous employer contribution
- Individualized mentorship and growth opportunities
Who are we?
Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work.
Who are we looking for?
We are searching for a candidate who is:
- A natural leader who seeks to grow leadership skillsets
- A passionate team player who leads by example
- Self-motivated and has a strong work-ethic
- Enthusiastic about serving others
- Responsible and trustworthy
- Coachable and receptive to feedback
Shift Leader Responsibilities:
- Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards
- Timely and efficiently open and close the store, either alone or with a team
- Maintain an elevated awareness of stock levels; confidently and timely prepare food items to uphold established par levels
- Demonstrate thorough knowledge of all product details and service standards; accurately communicate to others
- Promote Sundae’s loyalty programs and seasonal promotions to customers by encouraging signups and enhancing the customer experience
- Maintain responsible cash handling and perform opening and closing cash out procedures accurately
- Exemplify Sundae’s customer service standards; execute with pride and leadership
- Participate in and contribute to all staff meetings
- Maintain all food Safety standards/regulations
This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere.
Requirements
- 1+ years of customer service experience preferred
- Some foodservice experience preferred
- Must be 16 or older
- Passionate about customer service
Physical Requirements:
- Move, traverse or remain in a stationary position for up to 8 hours
- Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens
- Regularly move up to 25 pounds for a distance of 50 feet or more
- Frequently retrieve items above shoulder height and/or clean items above shoulder height
- Occasionally ascend/descend ladder to clean or lift items stored above
- Occasionally position self to clean, maintain equipment, and retrieve items below counter height
Benefits
- Total compensation = $21.00-25.00 per hour (includes base + tips)
- Part-time hourly positions available (eligible to earn overtime)
- Sick Pay accrual
- Free shift treats
- Employee discounts
- Free RTD pass
- 401K retirement plans with generous employer contribution
- Individualized mentorship and growth opportunities