Shift Leader - Five Guys Alcoa

Competitive Total Pay: Base Pay + Cash/Credit Tips + Weekly Secret Shopper Bonuses (The harder your team works, the more you earn!). Command the Kitchen: You’ll oversee the grill, fry station, and dressing table to ensure our "no freezer" freshness is handled perfectly.

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Job Title: Shift Leader – Five Guys

Pay Potential: $14.00 - $16.00 per hour (Earn more with Tips & Weekly Bonuses!)

Job Type: Full-Time / Part-Time

Location: Alcoa | 208 Hamilton Crossing Dr, Alcoa, TN 37701, USA

Lead a "No Jerks" Team with a Purpose!

Welcome to Life’s Food, a premier Five Guys franchisee where we lead with a Servant’s Heart. We don’t just sling the industry’s best burgers and fresh-cut fries; we build leaders and support global missions.

We aren't looking for someone to just watch a clock. We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a "Gold Standard" experience. If you’re a leader who thrives in a fast-paced environment and wants your work to mean something more, you belong here.

What You’ll Do (The Lead Role)

• Command the Kitchen: You’ll oversee the grill, fry station, and dressing table to ensure our "no freezer" freshness is handled perfectly.
• Coach & Mentor: You aren't just a boss; you’re a teacher. You’ll guide Crew Members, keep morale high, and ensure the "No Jerks" culture stays alive.
• Own the Standard: You’ll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers.
• Customer Connection: Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room is spotless.

Who You Are

• Experienced: You have previous leadership experience (Shift Lead, Supervisor, or Manager) in food service or retail.
• High Energy: You thrive in loud, high-volume environments and can keep your cool when the line is out the door.
• Reliable & Ethical: You lead by example. You show up on time, work hard, and always look for ways to help your team.
• Mission-Driven: You want to be part of a company that funds charity work locally and globally.

Perks & Benefits

• Competitive Total Pay: Base Pay + Cash/Credit Tips + Weekly Secret Shopper Bonuses (The harder your team works, the more you earn!).
• Free Meals: Enjoy a free Five Guys meal every single shift.
• Professional Growth: We don't just hire managers; we develop them. We actively promote from within to Assistant and General Management.
• Real Impact: Your hard work directly supports local and global missions through the Life’s Food initiative.

Physical Requirements & Work Environment

With or without reasonable accommodation, team members must be able to:

• Stand and walk for up to 8 hours per shift (with scheduled breaks) on tile or non-slip floors

• Regularly lift and carry up to 50 lbs (e.g., potato bags, produce boxes, oil containers), including from floor to shoulder height

• Push and pull loaded carts, supply bins, and trash/grease receptacles

• Frequently bend, squat, kneel, and reach overhead or below waist level to stock, retrieve supplies, and clean

• Use hands repetitively, with the finger dexterity needed for the POS, food assembly, and wrapping

• Safely operate hot equipment (flat-top grills, fryers) and tolerate heat, steam, and hot oil

• Move between the hot cook line and cooler areas (walk-ins, outdoor delivery/trash areas)

• Work effectively in a fast-paced, high-volume, noisy kitchen

• Use close, distance, and peripheral vision to read tickets, monitor the grill, and run the register

• Communicate clearly with guests and teammates and follow safety instructions

Allergen Notice: We cook exclusively in peanut oil, and whole peanuts are served in-restaurant. Team members will regularly handle or be exposed to peanuts, peanut oil, and peanut dust.

Ready to step up? Apply today and join the Life's Food family!

Life’s Food is a family-owned franchise group proudly operating over 33 Five Guys restaurants across the Carolinas and Tennessee. For three years running, our employees have recognized us as a "Great Place to Work," reflecting our commitment to creating a supportive and rewarding workplace. Learn more about www.lifesfood.net

Salary

$14.00 - $16.00 per hour

Benefits

Tips, Bonus pay, Flexible schedule, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, 401(k), 401(k) matching, Referral program, Employee discount, Other, Paid training

Job Type

Full time, Part time

Schedule

8 hour shift, 10 hour shift, Weekend availability, Monday to Friday, Day shift, Night shift, Other