At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Café Shift Leaders are key to delivering on this promise which is driven by the Tropical Smoothie Café values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better.
We are looking for Shift Leaders who:
- Value a positive work environment
- Bring energy and a smile to work every day
- Enjoy serving guests and meeting new people
- Want to work in a culture that promotes continued development of management skills
- Help team members realize their full potential
PREFERRED EXPERIENCE
- 1 year of leadership experience in food service, restaurant, catering or grocery environment with demonstrated increased responsibility
- Knowledge/ability to manage labor cost and food cost
- Experience training, mentoring and coaching individuals
- Demonstrated ability to drive operational excellence in both front of the house and back of the house
- Effective verbal and written communication skills
- Ability to pass drug test/background check
- Must have reliable transportation
WORK ENVIRONMENT
- Clean environment: NO grease, NO fryers!
- Comfortable uniforms: t-shirt, shorts / jeans, and tennis shoes
- 20-32 hour work week
- Morning, evening and weekend shift coverage needed
DUTIES & RESPONSIBILITIES
Cafe Operations
Leads and delegates daily functions of the café:
- Food preparation
- Serving guests
- Employee work assignments
- Proper maintenance and cleanliness of equipment
- 3rd Party Delivery Coordination
- Cash and till management
- Closing operations
- New hire mentoring and training
Staff Development & Training
- Interacts with team members and customers with a fun and welcoming attitude
- Provide regular feedback to employees regarding their performance
- Presents a consistent, professional image of the cafe, lead by example by following applicable policy and procedures
Guest Satisfaction and Brand Loyalty
- Maintains and exceeds customer expectations to build brand loyalty
- Follows all safety and security policies set by the brand
- Ensures food quality and 100% customer satisfaction
BENEFITS
- Excellent hourly pay+ tip share
- Weekly Pay
- 401K matching
- Free employee meal
- Positive, fun, upbeat atmosphere, where teamwork is a must and individuals are valued
- We close at 9:00 every evening!
Work schedule
- Night shift
Supplemental pay
- Tips
Benefits
- Flexible schedule
- 401(k) matching
- Employee discount
- Paid training
- Other