This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7433665
- Opens and closes the store in the absence of store management,
including all required systems start-ups, required cash handling,
and ensuring the floor and stock room are ready for the business
day. Responsible for opening back door of store for deliveries.
- Completes product returns, order voids, customer refunds, cash drops
to the safe, and provides change as requested to cash registers.
- Models and delivers a distinctive and delightful customer
experience.
Customer Experience
- Engages customers and patients by greeting them and offering
assistance with products and services. Resolves customer issues and
answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team
members to deliver a distinctive and delightful customer experience,
including interpersonal habits (e.g., greeting, eye contact,
courtesy, etc.) and Walgreens service traits (e.g., offering help
proactively, identifying needs, servicing until satisfied, etc.).
Operations
- Responsible for holding store keys to open and close without
management as necessary.
- Assists with and coaches other team members to work with warehouse
and vendor ordering process as the orders are created, reviewed, and
received, including opening the backdoor for vendor deliveries.
- Responsible and accountable for registering all related sales on
assigned cash register, including records of scanning errors, price
verifications, items not on file, price modifications, and voids.
- Assists manager or assistant store manager in reviewing order
exceptions on order release day and assists in reverse logistics
(e.g., 1506, returns, empty package).
- Assists manager or assistant store manager in evaluating and
developing displays, including promotional, seasonal, super
structures, and sale merchandise. Completes resets and revisions.
- Maintains accurate inventory counts; maintains the accuracy of
on-hand quantities including, but not limited to, basic departments,
stockroom, and overstock locations.
- Assist with ensuring the Outdate program is followed with team
members.
- Responsible for basic department pricing and making daily price
changes; ensures proper signage is displayed at the store to support
accurate pricing of products. Ensures any additional pricing tasks
related to local regulations and/or regulatory compliance programs
are completed accurately and within the required time frame.
- Assist with bookkeeping activities, including cash report, cash
counts, ledgers, and bill payment as necessary or as requested.
- Assists with exterior and interior maintenance by ensuring clean,
neat, orderly store condition and appearance, including requesting
store or system repairs as required in manager absence, or as
requested by manager.
- Assists with separation of food items (e.g., raw foods from
pre-cooked) and product placement as specified by
policies/procedures (e.g., raw and frozen meats on bottom shelves).
For consumable items, assists in stock rotation, using the first in,
first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Assist at Pharmacy out window as requested.
- Ensures compliance with state and local laws regarding regulated
products (e.g., alcoholic beverages and tobacco products).
- Responsible for bag checks of team members before leaving the store.
- Complies with all company policies and procedures; maintains
respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- ttends training and completes PPLs requested by Manager.
Communications
- Serves as a liaison between management and non-management team
members by communicating assigned tasks to team members when store
management is not present.
- Reports disciplinary issues and customer complaints to management.
Basic Qualifications
- One year of prior leadership, supervisory, or retail key holder work
experience.
- Must be fluent in reading, writing, and speaking English. (Except in
Puerto Rico)
Preferred Qualifications
Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and
conviction records.
Obtains and maintains valid PTCB certification or pharmacy license as
required by state.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a
variety of factors including geography, skills and abilities, education,
experience and other relevant factors. This role will remain open until
filled. To review benefits, please click here
W
Walgreens
Founded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens. From inventing the world’s first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry.
Walgreens, one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health well being enterprise.
At Walgreens you'll find a team positively energized by the unique talents, ideas, experiences and aspirations of every individual. In other words, you can be your authentic self in our stores, offices and other workplaces, and be comfortable and confident that what matters most here is doing your best to make health and well-being within reach for everyone on a daily basis.
Walgreens has a proud legacy of valuing diversity and fostering inclusion more than 100 years-strong, and we're still living that commitment. We intend to be recognized as a “Next Practices” company for diversity and inclusion – one whose cultures, people, perspectives and workplaces reflect the current and future customers we serve while delivering superior business performance.
Walgreens has over 9,500 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
10,000 employees or more
https://www.walgreens.com/