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Goodwill Industries of Dallas

  • Rockwall, Texas
  • 30+ days ago

    Highlights

    helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce . 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner . to ensure a full and fresh inventory.

    Numbers & Facts

    LocationRockwall, Texas
    Websitegoodwilldallas.org

    Description

    Description
















    Job Description  

    Key Holder  

    Overview of Goodwill Industries of Dallas, Inc.  

    Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to  

    employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by  

    helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce  

    development and other social enterprise models. Here are our core beliefs:  

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    We believe each person has unique abilities and can make a meaningful contribution in life.  

    We believe jobs are transformational to individual lives and communities.  

    We believe in a hand up, not a handout.  

    Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our core  

    values of Respect, Commitment, Improvement, and Integrity daily.  

    Goodwill Dallas achieves its mission by helping people build skills, find jobs, and ultimately reach their goals  

    in life, through two closely integrated programs:  

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    The Donated Goods Program provides direct employment through the recycling and reselling of  


    The Workforce Development Program assist clients with assessments, education, job readiness  

    training, coaching and career placement.  

    Goodwill’s unique approach includes: a fair chance and opportunity, a person-centered, holistic  

    approach, and multiple paths to success in a safe, supportive environment. The Donated Goods Program  

    provides employment by offering work through the recycling and reselling of material donations in stores  

    throughout the community, while keeping millions of pounds of reusable items out of our landfills. Every  

    dollar that is generated from retail stores is invested back into creating employment opportunities for  

    individuals with disabilities and disadvantaged conditions.  

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    There are over 220,000 individuals with disabilities in the north Texas region. Only 90,000 have jobs.  

    Last year, Goodwill Dallas placed over 1,000 individuals with jobs - earning more than $22 million in  

    wages. Since 1923, Goodwill Dallas has served over 100,000 individuals in the North Texas community.  

    Goodwill Dallas is a 501(c)3 organization providing direct employment across eight counties, 18 stores, 6 stand-  

    alone donation centers, and 1 regional hub. The organization is governed by a 56-member Board of Directors and  

    employs over 600 staff.  

    SUMMARY  

    Under the direct supervision of the Team Leader and Assistant Team Leader, this is a non-exempt  

    leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer  

    service, POS sales, facility security and maintenance, and processing merchandise. The Keyholder’s  

    goal is to ensure the efficient and cost-effective operation of the Goodwill Dallas retail stores through  

    security of corporate assets, customer relations, sale of donated goods, and accurate cash register  

    operations, to maximize profitability and increase training opportunities.  

    ESSENTIAL FUNCTIONS/DUTIES  

    1. Ensures 100% world-class customer service.  

    2. Opens and closes as required including assigning POS drawers, providing change for cashiers,  

    documenting team member absence, and assigning duties as applicable.  

    3. Handling and processing of incoming donation flow in and out.  

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    Job Description  

    Key Holder  

    4. Ensures loss prevention and risk management policies and procedures.  

    5. Ensures a neat, clean, organized, and safe facility.  

    6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner  

    to ensure a full and fresh inventory.  

    7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing.  

    8. Ensures statistical counts (i.e., donor counts, apparel hang, rotation count, etc.) are completed in  

    an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity  

    reports, transmittal of reports and daily deposits in accordance with Goodwill Dallas policies and  

    procedures as required.  

    9. Performs assigned duties within the framework of our Guiding Principles and Core Values.  

    10. May be asked to participate in activities outside of Goodwill Dallas.  

    11. Attends in-service and related training as assigned by the Team Leader.  

    12. Performs other duties as assigned by the Team Leader.  

    ADDITIONAL FUNCTIONS/DUTIES  

    1. Perform other duties as assigned by the Assistant Team Leader.  

    QUALIFICATIONS/COMPETENCIES  

    The list below is representative of the knowledge, skill, and/or ability utilized while performing this job.  

    1. Experience in a business setting preferred.  

    2. G.E.D or high school diploma preferred.  

    3. Basic computer skills  

    4. Ability to read, write, speak and understand the English language  

    Education and/or Experience:  

    High School education or equivalent is required. A minimum of two (2) years retail and one (1) year  

    supervisory experience. Prefer working experience with people who have disabilities and/or previous  

    Goodwill experience.  

    Math Ability:  

    Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,  

    percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.  

    Computer Skills:  

    To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel,  

    and Outlook. Experience utilizing a POS system.  

    Supervisory Responsibilities:  

    This position has supervisory responsibilities but no subordinate supervisors.  

    Purchasing Authority:  

    No Purchasing Authority  

    SPECIAL CONDITIONS OF EMPLOYMENT  

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    Job Description  

    Key Holder  

    (e.g. physical or environmental requirements, irregular work schedule, required license or certification,  

    background check)  

    Physical and Environmental Requirements:  

    1. Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds  

    with assistance.  

    2. Vision abilities required by this job include: close, distance, color, peripheral vision, depth  

    perception, and the ability to adjust focus.  

    3. Standing and walking for a long period of time.  

    4. The noise level in the work environment is usually moderate (examples: business office with  

    computers and printers, light traffic).  

    Language Ability:  

    Level 3: Ability to read and interpret documents such as safety rules, operating and maintenance  

    instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak  

    effectively before groups.  

    Goodwill is an equal opportunity employer. We value diversity and are committed to creating an inclusive  

    workplace for all employees. All qualified applicants will receive consideration for employment without regard to  

    race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.  
     



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