Benefits:- Bonus based on performance
- Competitive salary
- Employee discounts
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
LOVE DOGS AND LOVE PEOPLE? LEAD OUR EVENINGS.
Start at $19/hour, moving to $20/hour after your first 90 days, plus a bonus every time you help a new family join under enrollment at Dogtopia. Continue earning increases based on tenure and performance.
Weekday afternoons and evenings, plus rotating Saturdays.
And yes, you can bring your dog to work.
This is the role for someone who is great with people and great with dogs, and who wants the part of the job where you actually help a family decide what their dog needs.
What You'll Actually Do
You are the face of Dogtopia for every family who walks in during your shift, and you are the person the team looks to when the General Manager is not here.
You will:
Lead the front of house during evening and weekend shifts
Run Meet & Greets from the welcome through to helping the family choose the right plan for their dog
Follow up with families after their visit so nobody falls through the cracks
Answer questions about daycare, boarding and spa, and recommend what genuinely fits the dog in front of you
Support and direct the Canine Coaches on shift
Handle check in, check out, payments and the daily close
Step into the playroom when the team needs you
Keep the lobby clean, calm and welcoming
You Might Be Perfect for This Job If...
You genuinely love dogs and enjoy talking to the people who love them
You are comfortable recommending something and asking for the signup
You like being the person others count on when the manager is not in the building
You stay calm and think on your feet in a loud, fast-moving place
You take responsibility seriously because animals and people are depending on you
You want evenings and weekends rather than a nine to five
Customer service, retail, hospitality, veterinary or front desk experience all translate well here. No professional dog experience? We train you. Already have dog daycare experience? Even better.
You must be able to:
Be around groups of dogs of all sizes
Lift up to 40 pounds
Work evenings and rotating Saturdays, and some holidays
Be on your feet for most of a shift
Why You'll Love Working Here
Bring your dog to work during eligible shifts
$25 birthday bonus
Additional pay for select holidays
Employee referral program
Quarterly customer service bonus when survey goals are achieved
Years of Service bonuses for annual milestones
Extensive training in dog behavior and playroom management
Opportunities to grow into additional responsibilities and leadership roles
Full-Time Benefits - earned with part-time performance milestones
Team members who move into full-time status can become eligible for benefits after 90 days while consistently working at least five shifts per week. Benefits include health insurance, paid time off and a retirement plan.
Work at a Top Dog Facility
Our team receives structured training in dog behavior, body language, positive reinforcement, redirection, safe playroom management and canine care. As a Shift Lead you also get coached on leading a shift and on guiding families to the right plan for their dog.
You'll learn what it means to show up, be accountable, care for others, work as a team and have others depend on you. Those are skills you'll take into whatever comes next.
Love dogs? Ready to lead? Apply today.
HOW TO APPLY
We reply to every application within three (3) business days. If it looks like a fit, we will book you a shadow shift. Come see the playroom, meet the team, and decide for yourself before anything is signed.
Must be 18 or older for this role.