Crisis Intervention, Customer Support/Service, Housekeeping/Cleaning, Operations, Organizational Skills, Personal Care, Telephone Skills
Full-Time & Part-Time Opportunities Available
Are you compassionate, dependable, and passionate about helping others? We are seeking Shelter Assistants to help provide a safe, supportive, and welcoming environment for survivors of domestic violence, sexual assault, and related crimes.
This position plays a vital role in supporting shelter residents, responding to crisis situations, and assisting with the daily operations of the shelter.
Responsibilities
Client Support & Crisis Response
- Welcome and orient new residents entering the shelter
- Provide emotional support and crisis intervention when needed
- Assist residents with immediate needs and access to shelter resources
- Answer crisis hotline calls and provide information, referrals, and safety planning
- Support residents with daily living needs, including access to food, personal care items, and communication resources
Shelter Operations
- Perform routine cleaning and housekeeping duties
- Maintain a clean, safe, and organized shelter environment
- Conduct shelter safety checks and assist with facility upkeep
- Help foster a respectful, trauma-informed atmosphere for all residents