Sewer Specialist

Hope Plumbing, Heating & Cooling

  • Indianapolis, IN
  • 23 days ago

    Highlights

    This position plays a critical role in the success of the sales team by accurately diagnosing sewer problems, educating customers on available solutions, and closing high-value repair and replacement projects. The Sewer Specialist works closely with field technicians, operations, and customer service to deliver excellent service and meet monthly sales targets.

    Numbers & Facts

    LocationIndianapolis, IN

    Description

    Job Description 

    The Sewer Specialist is responsible for evaluating, estimating, and selling sewer-related work to residential and commercial customers. This position plays a critical role in the success of the sales team by accurately diagnosing sewer problems, educating customers on available solutions, and closing high-value repair and replacement projects. The Sewer Specialist works closely with field technicians, operations, and customer service to deliver excellent service and meet monthly sales targets. 

    Primary Responsibilities 

    • Diagnose sewer line issues using camera inspections and other tools 

    • Educate customers on sewer solutions and provide professional sales presentations 

    • Build detailed estimates and proposals for repair or replacement work 

    • Communicate with dispatch, install crews, and customers to schedule and coordinate jobs 

    • Maintain detailed records of leads, appointments, and sales outcomes 

    • Follow up with open estimates and track customer touchpoints 

    • Attend team meetings, training sessions, and performance reviews 

    • Maintain a clean and professional appearance, representing the company brand with integrity 

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