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Services Operations Administrator

GTT

Worburn, MA

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JOB DETAILS
SKILLS
Accounting, Accounts Receivable, Analysis Skills, Banking Services, Best Practices, Billing, Biology, Biotech and Pharmaceutical, Broadcasting, Budget Management, Budgeting, Communication Skills, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Data Quality, Dental Insurance, Detail Oriented, Establish Priorities, Finance, Financial Compliance, Financial Operations, Financial Services, Fortune 500 Customers, Network Operations Center, Operational Support, Oracle, Organizational Skills, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Management, Purchase Orders, Real Estate, Reconciliation, Retail, Retirement Funds, Service Delivery, Supplier Relationship Management (SRM), Supply Chain, Team Player, Time Management, Transaction Processing/Management, Vendor/Supplier Relations, Vision Plan, Willing to Travel, Wireless Communications, Writing Skills
LOCATION
Worburn, MA
POSTED
30+ days ago
Primary Job Title:
Services Operations Administrator

Alternate/Related Job Titles:
Service Operations Coordinator
Operations Support Administrator
Purchase Order Administrator
Revenue Operations Administrator
Financial Operations Specialist

Location:
Woburn, MA

Onsite Flexibility:
Remote
Contract Details:
  • Position Type: Contract
  • Contract Duration: 13 Months
  • Start: As Soon As Possible
  • Pay Rate: $22 - $24/hr
Job Summary:
We are seeking a Services Operations Administrator to support the Service Delivery organization’s Services Operations team. This role is responsible for reviewing, validating, and processing customer and vendor purchase orders (POs) while ensuring financial accuracy and compliance.
You will act as the primary point of contact for PO-related inquiries, resolve processing exceptions, manage aging POs, and drive continuous process improvements. Success in this role requires strong financial validation skills, cross-functional collaboration, and attention to detail.
Key Responsibilities:
  • Review, validate, and process customer and/or vendor purchase order requests
  • Ensure correct amounts are logged and billed accurately
  • Drive continuous process and performance improvements
  • Serve as primary point of contact for PO-related inquiries
  • Resolve PO exceptions and escalate when necessary
  • Manage full PO lifecycle including closures, cancellations, and extensions
  • Monitor accounts receivable transactions, credits, and Oracle budgets
  • Review and reconcile pass-through costs for billing accuracy and contract compliance
  • Analyze reports related to invoicing, fees, and customer POs
  • Partner cross-functionally to communicate best practices and enforce policies
  • Support project setups and fee validations
Required Experience:
  • Bachelor’s Degree in Business, Finance, or Supply Chain (or equivalent work experience)
  • 1–2 years of related experience
  • Oracle experience required
  • Microsoft Office Suite experience required
  • Strong attention to detail and financial data validation skills
  • Excellent written and verbal communication skills
  • Strong organizational and project management abilities
  • Ability to collaborate effectively across functional groups
Nice-to-Have Experience:
  • PO management or financial processing experience
  • Advanced Excel proficiency
  • Experience supporting Operations and Accounting teams
Required Skills:
  • Purchase Order Processing & Validation
  • Financial Data Review & Reconciliation
  • Cross-Functional Communication
Preferred Skills:
  • Oracle Systems Experience
  • Advanced Excel Proficiency
  • Accounts Receivable & Budget Tracking
  • Process Improvement Initiatives
  • Customer & Vendor Relationship Management
Additional Skills:
  • Exception resolution and escalation management
  • PO lifecycle tracking and management
  • Revenue and cost administration process enforcement
  • Strong problem-solving skills with proactive issue resolution
  • Ability to prioritize tasks and meet deadlines
  • Ability to present ideas clearly and confidently
  • Approximately 5% travel as required
Notes:
  • Remote role (CST or EST time zones only)
  • Approximately 5% travel may be required
Benefits:
  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund
About the Client:
Global REIT specializing in wireless and broadcast communications real estate and infrastructure. The organization manages over 180,000 communication sites worldwide, including nearly 41,000 properties in the U.S. and approximately 139,000 internationally, along with U.S.-based data centers. The company leases space on wireless and broadcast towers as well as within data centers.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number:
26-02038

About the Company

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GTT