Primary Job Title:
Services Operations Administrator
Alternate/Related Job Titles:
Service Operations Coordinator
Operations Support Administrator
Purchase Order Administrator
Revenue Operations Administrator
Financial Operations Specialist
Location:
Woburn, MA
Onsite Flexibility:
Remote
Contract Details:
Job Summary:
We are seeking a Services Operations Administrator to support the Service Delivery organization’s Services Operations team. This role is responsible for reviewing, validating, and processing customer and vendor purchase orders (POs) while ensuring financial accuracy and compliance.
You will act as the primary point of contact for PO-related inquiries, resolve processing exceptions, manage aging POs, and drive continuous process improvements. Success in this role requires strong financial validation skills, cross-functional collaboration, and attention to detail.
Key Responsibilities:
Review, validate, and process customer and/or vendor purchase order requests
Ensure correct amounts are logged and billed accurately
Drive continuous process and performance improvements
Serve as primary point of contact for PO-related inquiries
Resolve PO exceptions and escalate when necessary
Manage full PO lifecycle including closures, cancellations, and extensions
Monitor accounts receivable transactions, credits, and Oracle budgets
Review and reconcile pass-through costs for billing accuracy and contract compliance
Analyze reports related to invoicing, fees, and customer POs
Partner cross-functionally to communicate best practices and enforce policies
Support project setups and fee validations
Required Experience:
Bachelor’s Degree in Business, Finance, or Supply Chain (or equivalent work experience)
1–2 years of related experience
Oracle experience required
Microsoft Office Suite experience required
Strong attention to detail and financial data validation skills
Excellent written and verbal communication skills
Strong organizational and project management abilities
Ability to collaborate effectively across functional groups
Nice-to-Have Experience:
PO management or financial processing experience
Advanced Excel proficiency
Experience supporting Operations and Accounting teams
Required Skills:
Purchase Order Processing & Validation
Financial Data Review & Reconciliation
Cross-Functional Communication
Preferred Skills:
Oracle Systems Experience
Advanced Excel Proficiency
Accounts Receivable & Budget Tracking
Process Improvement Initiatives
Customer & Vendor Relationship Management
Additional Skills:
Exception resolution and escalation management
PO lifecycle tracking and management
Revenue and cost administration process enforcement
Strong problem-solving skills with proactive issue resolution
Ability to prioritize tasks and meet deadlines
Ability to present ideas clearly and confidently
Approximately 5% travel as required
Notes:
Benefits:
About the Client:
Global REIT specializing in wireless and broadcast communications real estate and infrastructure. The organization manages over 180,000 communication sites worldwide, including nearly 41,000 properties in the U.S. and approximately 139,000 internationally, along with U.S.-based data centers. The company leases space on wireless and broadcast towers as well as within data centers.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number:
26-02038