Tekfortune Inc. logo

ServiceNow Technical Platform Architect (Senior Staff Level)

Tekfortune Inc.

  • Edina, MN
  • 3 days ago
  • Remote

    Highlights

    This individual should be equally capable of discussing enterprise roadmap priorities with leadership and diving into architectural details involving platform scalability, integrations, AI capabilities, deployment pipelines, and ServiceNow best practices. They are comfortable operating as the technical authority for a mission-critical platform, partnering with executive stakeholders, defining architectural strategy, and making complex technical decisions that impact the broader organization.

    Numbers & Facts

    LocationEdina, MN (
    Remote
    )
    IndustryComputer Software
    Company Size20 to 49 employees
    Year Founded2014
    Websitehttp://www.tekfortune.com/

    Description

    Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.


    ServiceNow Technical Platform Architect (Senior Staff Level)
    Location: Remote
    Duration: 6-Month Contract-to-Hire


    Position Overview
    Client is seeking a highly experienced ServiceNow Technical Platform Architect to join the Platform Team responsible for the organization's core enterprise platform (RSQ), which serves as a foundational system supporting critical business operations.
    This is a Senior Staff-level role designed for a self-directed technical leader who thrives in a highly collaborative, fast-paced enterprise environment. The architect will work closely with business and technology stakeholders to define platform strategy, evaluate new capabilities, guide technical decisions, and drive the long-term roadmap for the ServiceNow ecosystem.
    The role combines strategic architecture responsibilities with hands-on technical leadership. This individual will serve as the highest level of technical escalation within the platform organization, providing expert guidance on architecture, platform health, scalability, upgrades, integrations, AI capabilities, and complex technical tradeoffs.

    Key Responsibilities
    • Own and influence the technical direction of the enterprise ServiceNow platform.
    • Partner with business and technology stakeholders to identify and evaluate platform capabilities that can be leveraged across multiple teams.
    • Define and drive platform roadmap initiatives aligned with business objectives and enterprise architecture standards.
    • Lead technical design discussions involving architecture tradeoffs, risks, scalability considerations, and implementation strategies.
    • Provide hands-on architectural leadership for ServiceNow development, integrations, upgrades, and platform enhancements.
    • Serve as the highest level (Level 3) technical escalation point for complex platform issues.
    • Support major platform initiatives including upgrades, modernization efforts, performance optimization, and platform governance.
    • Evaluate opportunities to improve user experience, workflow automation, platform adoption, and operational efficiency.
    • Drive strategic initiatives including data retention, archiving, storage optimization, and enterprise-scale platform improvements.
    • Collaborate with development teams on architectural standards, best practices, and solution design.
    Required Qualifications
    ServiceNow Platform Expertise
    • Deep hands-on experience architecting and supporting large-scale ServiceNow implementations.
    • Experience serving as a Technical Architect, Solution Architect, or Platform Architect within ServiceNow environments.
    • Strong understanding of ServiceNow platform architecture, workflows, integrations, security, and governance.
    • Ability to evaluate technical tradeoffs and define scalable enterprise solutions.
    Enterprise Architecture & Leadership
    • Experience supporting large enterprise environments with multiple stakeholder groups.
    • Demonstrated ability to influence strategic technology decisions and platform roadmaps.
    • Experience leading technical initiatives without direct people management responsibilities.
    • Proven ability to operate independently and provide senior-level technical leadership.
    Development & Integration
    • Experience with ServiceNow custom development and integrations.
    • Understanding of React-based user interface development.
    • Experience working with APIs and enterprise integration patterns.
    • Azure DevOps / Azure Pipelines experience for CI/CD and deployment automation.
    • Experience with deployment strategies, platform automation, and cloud-based delivery processes.
    Data & Platform Technologies
    • Understanding of Data Lake and Data Warehouse architectures.
    • Familiarity with Snowflake and enterprise data platforms.
    • Experience supporting integrations between ServiceNow and external data ecosystems.
    Preferred Qualifications
    • Experience with ServiceNow AI solutions and the broader ServiceNow AI portfolio.
    • Hands-on exposure to:
      • Now Assist
      • AI Agents
      • AI-powered workflow automation
      • Developer productivity and build-assist capabilities
    • Experience evaluating and implementing AI-driven solutions within enterprise platforms.
    • Knowledge of emerging ServiceNow AI capabilities and their business value.
    Ideal Candidate
    The ideal candidate is a senior-level ServiceNow architect who combines deep technical expertise with strong business acumen. They are comfortable operating as the technical authority for a mission-critical platform, partnering with executive stakeholders, defining architectural strategy, and making complex technical decisions that impact the broader organization.
    This individual should be equally capable of discussing enterprise roadmap priorities with leadership and diving into architectural details involving platform scalability, integrations, AI capabilities, deployment pipelines, and ServiceNow best practices. They will bring both vision and hands-on expertise to help Client continue evolving its core platform ecosystem.


    For more information and other jobs available please contact our recruitment team at

    careers@tekfortune.com

    . To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/ .

    About Company

    Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.

    Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.

    In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.

    Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.

    We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.

    Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.

    We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.

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