ServiceNow Sr. Developer/Technical Consultant

Job Description
" ServiceNow ITSM / ITAM / ITOM / CSM / FSM and other ServiceNow modules
" ServiceNow Certified System Administrator (CSA)
" ServiceNow Certified Application Developer (CAD)
" ServiceNow Certified Implementation Specialist (CIS) for 1 module or more
ServiceNow CSA, CAD certifications

Roles & Responsibilities
Technical Comeptency
" Experience as a Technical Lead
" Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution
" Understanding customer business requirements and convert to functional requirements
" Responsible for reviewing requirements for accurate estimation
" Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for ServiceNow
" Expertise ServiceNow deployments, ITSM / ITAM / ITOM / CSM / FSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise
" Review, and do proactive analyze and resolve application issues as needed
" Mentor and share technical knowledge/guidance to team
" Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards
" Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation
" Should possess good knowledge in Agile/Scrum methodology