ServiceNow Solutions Architect

Responsibilities:Lead the architectural design and roadmap for the ServiceNow platform—including ITSM, ITAM, ITOM, CMDB, SPM and other modules
Collaborate with business stakeholders to gather and analyze requirements.
Translate business requirements into scalable and secure technical solutions aligned with enterprise standards
Serve as the primary technical liaison for ServiceNow architecture, integrations, and data model strategy
Establish and enforce platform governance, development standards, and best practices
Oversee the configuration, customization, and deployment of ServiceNow applications
Prepare architecture documentation, technical roadmaps, and design specifications
Review and validate solutions developed by internal teams and vendors to ensure adherence to architectural guidelines
Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives
Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks
Conduct platform performance reviews and ensure system reliability, scalability, and security
Optimize platform performance and troubleshoot complex technical issues
Provide technical leadership, mentorship, and guidance to ServiceNow developers and administrators
Stay updated of ServiceNow releases, new capabilities, and emerging platform best practices
Evaluate new ServiceNow features and recommend platform improvements