This is a remote position.
Title: ServiceNow Sr. Technical Consultant
Location: Austin, TX/Remote
Duration: Full Time
Salary Range: $100,000-$140,000 a year
Visa: USC, GC, GC EAD,
Experience required: 8 – 12 years of experience
Interview Mode: Video
Job Description
Must Have Technical/Functional Skills:
Leads technical delivery within the pod. Acts as the primary hands-on architect for AI builds, owns delivery output quality, and mentor technical consultants.
TECHNICAL SKILLS:
• Extensive ITSM / CSM /HRSD and CMDB platform expertise
• Agentic AI with MCP solution design
• REST, MID Server, and spokes-based integrations
• Glide Script and server side scripting
• Flow Design and Automated testing with ATF
BEHAVIOURS:
Runs technical discovery with customer
Peer review and mentoring for technical consultants
Escalation point for delivery blockers
CERTIFICATIONS: CSA · CIS ×3+ · CAD · CTA preferred