Servicenow lead developer

TechDigital

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JOB DETAILS

LOCATION

San Antonio, TX

POSTED

30+ days ago

JD

Key Responsibilities:

Platform Development & Strategy
- Lead the development and configuration of ServiceNow instances.
- Contribute to platform roadmap and enforce engineering standards.
- Guide solution design and implementation aligned with best practices.
Module Implementation
- Develop and implement ITSM, ITOM, ITAM (SAM/HAM), CMDB, SecOps, and Service Request modules.
- Configure SSO, email notifications, MID Server, user groups, and permissions.
Integration & Automation
- Integrate ServiceNow with third-party applications (e.g., ESRI, ARMIS, PDQ Inventory).
- Leverage REST/SOAP APIs and MID servers for automation and data exchange.
Team Leadership & Collaboration
- Lead and mentor development teams (onshore/offshore).
- Manage task assignments, code quality, and release activities.
- Collaborate with stakeholders, business consultants, and SMEs.
Testing & Documentation
- Conduct functional, system, integration, and performance testing.
- Provide technical documentation, training programs, and UAT support.
Compliance & Security
- Ensure platform compliance with security standards.
- Remediate vulnerabilities and conduct access reviews.

Required Qualifications:

Experience:
- 10-12+ years in ServiceNow development and engineering.
- 2+ years in team management and leadership roles.
- 3+ end-to-end ServiceNow implementations.
Certifications:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Certified Implementation Specialist (CIS) preferred
Technical Skills:
- Proficiency in JavaScript, Glide scripting, AngularJS
- Experience with CMDB, ITIL processes, and workflow automation
- Strong understanding of security, compliance, and data migration
Soft Skills:
- Strong communication and documentation abilities
- Problem-solving and stakeholder management
- Adaptability and collaboration in client-facing environments

COMPANY SIZE

100 to 499 employees

INDUSTRY

Other/Not Classified