Servicenow lead developer

TechDigital

  • San Antonio, TX
  • 4 days ago

    Highlights

    Module Implementation Develop and implement ITSM, ITOM, ITAM (SAM/HAM), CMDB, SecOps, and Service Request modules. Integration & Automation Integrate ServiceNow with third-party applications (e.g., ESRI, ARMIS, PDQ Inventory).

    Numbers & Facts

    LocationSan Antonio, TX
    IndustryOther/Not Classified
    Company Size100 to 499 employees

    Description

    JD

    Key Responsibilities:
    • Platform Development & Strategy
      • Lead the development and configuration of ServiceNow instances.
      • Contribute to platform roadmap and enforce engineering standards.
      • Guide solution design and implementation aligned with best practices.
    • Module Implementation
      • Develop and implement ITSM, ITOM, ITAM (SAM/HAM), CMDB, SecOps, and Service Request modules.
      • Configure SSO, email notifications, MID Server, user groups, and permissions.
    • Integration & Automation
      • Integrate ServiceNow with third-party applications (e.g., ESRI, ARMIS, PDQ Inventory).
      • Leverage REST/SOAP APIs and MID servers for automation and data exchange.
    • Team Leadership & Collaboration
      • Lead and mentor development teams (onshore/offshore).
      • Manage task assignments, code quality, and release activities.
      • Collaborate with stakeholders, business consultants, and SMEs.
    • Testing & Documentation
      • Conduct functional, system, integration, and performance testing.
      • Provide technical documentation, training programs, and UAT support.
    • Compliance & Security
      • Ensure platform compliance with security standards.
      • Remediate vulnerabilities and conduct access reviews.

    Required Qualifications:
    • Experience:
      • 10-12+ years in ServiceNow development and engineering.
      • 2+ years in team management and leadership roles.
      • 3+ end-to-end ServiceNow implementations.
    • Certifications:
      • ServiceNow Certified System Administrator (CSA)
      • ServiceNow Certified Application Developer (CAD)
      • Certified Implementation Specialist (CIS) preferred
    • Technical Skills:
      • Proficiency in JavaScript, Glide scripting, AngularJS
      • Experience with CMDB, ITIL processes, and workflow automation
      • Strong understanding of security, compliance, and data migration
    • Soft Skills:
      • Strong communication and documentation abilities
      • Problem-solving and stakeholder management
      • Adaptability and collaboration in client-facing environments

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