About Client:The client is a global consulting, technology, and digital firm specializing in the financial services industry. Established in 2001, the company provides innovative solutions to help clients navigate digital transformation, enhance operational efficiency, and achieve strategic objectives. With a focus on banking, capital markets, and insurance, it leverages cutting-edge technologies such as blockchain, artificial intelligence, and data science to deliver customized IT solutions and business consulting services.
The company's commitment to innovation, combined with its industry expertise, positions it as a leader in driving technological advancements and helping financial institutions stay competitive in a rapidly evolving market.
Salary: $100K/Annum
Job Description:- We are looking for an experienced ServiceNow L3 Developer / Technical Analyst / Release Coordinator with 3 7 years of hands-on experience in ServiceNow development, platform enhancements, automation, system integrations, and release management.
- The ideal candidate should have strong technical expertise in ServiceNow, ITSM/ITOM modules, JavaScript, REST/SOAP integrations, and automation scripting. The candidate will be responsible for developing and maintaining ServiceNow solutions, automating operational processes, coordinating platform releases, and improving overall platform performance.
Key Responsibilities:
ServiceNow Development & Automation:- Develop, customize, and maintain ServiceNow applications, workflows, forms, service requests, and portals.
- Build automation solutions for application support, deployments, platform health checks, monitoring, and alerting.
- Develop ServiceNow-based automation, orchestration, and integration solutions.
- Implement and support Automated Test Framework (ATF) and Virtual Agent capabilities.
Integration & Technical Development- Develop and maintain REST and SOAP web service integrations.
- Integrate ServiceNow with Active Directory, Azure AD, LDAP, and other enterprise systems.
- Use JavaScript, PowerShell, Python, Ansible, and other scripting technologies for automation.
- Build custom tools to streamline operational and production support activities.
ITSM / ITOM Platform Management- Configure and enhance ServiceNow ITSM and ITOM modules.
- Support workflow automation and enterprise service management processes.
- Identify opportunities to convert manual processes into automated self-service solutions.
- Follow ITIL principles and industry best practices.
Release & Deployment Coordination- Coordinate ServiceNow enhancement releases, deployments, and platform upgrades.
- Ensure release quality, compliance, documentation, and timely delivery.
- Collaborate with development, operations, and managed service teams.
- Support continuous improvement and platform optimization initiatives.
Reporting & Documentation- Maintain technical documentation for integrations, automation solutions, and support procedures.
- Develop operational reports, dashboards, and performance metrics.
- Monitor service performance indicators and recommend improvements.
Required Technical Skills:- 3 7 years of experience as a ServiceNow Developer, Tooling Engineer, Technical Analyst, or similar role.
- Strong hands-on experience in ServiceNow development and platform customization.
- Strong knowledge of JavaScript and ServiceNow scripting.
- Experience with REST APIs and SOAP web services.
- Hands-on experience with ITSM and ITOM modules.
- Experience with workflow automation, Flow Designer, and ServiceNow Orchestration.
- Experience integrating Active Directory, Azure AD, and LDAP.
- Proficiency in one or more scripting/programming languages:
- JavaScript
- PowerShell
- Python
- Ansible
- Terraform
- XML
- SQL
Additional Skills (Preferred):- Experience with ServiceNow Automated Test Framework (ATF) and Virtual Agent.
- Exposure to HRSD and/or CSM modules.
- Knowledge of Kubernetes, Docker Swarm, AWS EKS, or Azure AKS.
- Experience with source control and version management tools.
- Familiarity with ServiceNow upgrades, deployment processes, and release management.
- ServiceNow Developer Certification is preferred.
Soft Skills:- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to work with onsite, offshore, and distributed teams.
- Strong documentation and organizational skills.
- Self-motivated, proactive, and results-oriented approach.
Language Requirements:- Fluent English is mandatory.
- French language skills are an added advantage.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at compliance@aptask.com.
Applicant Consent:
By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at
businessexcellence@aptask.com
ompliance@aptask.com
.
Applicant Consent:
By submitting your application, you agree to ApTask's (www.aptask.com)
Terms of Use and
Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.