ServiceNow ITSM Analyst (HRSD Functional and Technical Advisor)

Macpower Digital Assets Edge Private Limited

Houston, TX

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JOB DETAILS

SALARY

$56–$56 Per Hour

SKILLS

Best Practices, Business Analysis, Business Processes, Business Skills, Change Management, Communication Skills, Functional Analysis, Human Resources, Human Resources Processes, IT Service Management (ITSM), Identify Issues, Knowledge Transfer, Leadership, Needs Assessment, Problem Solving Skills, Process Analysis, Process Improvement, Regulatory Compliance, Service Delivery, ServiceNow, Systems Administration/Management, Technical Leadership, Technical Strategy, Technical Support, Training/Teaching

LOCATION

Houston, TX

POSTED

3 days ago

Position Overview: We are seeking an experienced HRSD Functional and Technical Advisor to provide strategic guidance and technical expertise in HR Service Delivery (HRSD). The ideal candidate will have extensive experience in HRSD solutions, offering both functional and technical advisory support to optimize HR processes and systems.
Key Responsibilities:

Serve as a subject matter expert (SME) for HRSD, providing functional and technical guidance.
Design, implement, and optimize HRSD solutions to enhance business efficiency.
Collaborate with stakeholders to understand business needs and translate them into system requirements.
Ensure best practices in HRSD processes, configurations, and integrations.
Troubleshoot and resolve HRSD-related technical and functional issues.
Provide training and knowledge transfer to internal teams.

Required Skills & Qualifications:

10+ years of experience in HR Service Delivery (HRSD).
Strong expertise in both functional and technical aspects of HRSD.
Hands-on experience in HRSD platform configuration, workflows, and integrations.
Ability to analyze business processes and recommend HRSD solutions.
Excellent communication and stakeholder management skills.

Preferred Skills:

Prior experience with leading HRSD platforms such as ServiceNow HRSD.
Understanding of HR policies and compliance requirements.
Experience in change management and process improvement initiatives.

ServiceNow ITSM Analyst (HRSD Functional and Technical Advisor)

Macpower Digital Assets Edge Private Limited

Houston, TX

About the Company

Macpower Digital Assets Edge Private Limited

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