New!
Senior Lead Adobe Architect CYNET SYSTEMS
Pleasanton, CA3 days ago
Highlights
This is a hands-on architecture and delivery role responsible for establishing scalable CMDB and CSDM models, driving Hardware Asset Management (HAM) and Software Asset Management (SAM) programs, and ensuring alignment between configuration items, business services, technical services, and applications. The ideal candidate will possess deep expertise in ServiceNow platform architecture, CMDB, Discovery, Service Mapping, CSDM, HAM, and SAM, with the ability to work directly with clients, guide technical teams, and make architectural decisions that deliver measurable business value.
Numbers & Facts
| Location | San Jose, CA |
| Industry | Computer Software |
| Company Size | 20 to 49 employees |
| Year Founded | 2014 |
| Website | http://www.tekfortune.com/ |
Description
Role: Servicenow ITOM/CMDB Solution Architect
Location San Jose, CA - Hybrid (3 days in a week)
Contract
Rate $90
Looking for Hands-on ServiceNow CMDB/CSDM & ITAM Solution Architect rather than a consultant who only provides recommendations.
Job Title
ServiceNow CMDB, CSDM & ITAM Solution Architect
Position Summary
We are seeking an experienced ServiceNow CMDB, CSDM & ITAM Solution Architect to lead the design, implementation, and governance of the ServiceNow platform across ITSM, ITOM, and ITAM. This is a hands-on architecture and delivery role responsible for establishing scalable CMDB and CSDM models, driving Hardware Asset Management (HAM) and Software Asset Management (SAM) programs, and ensuring alignment between configuration items, business services, technical services, and applications.
The ideal candidate will possess deep expertise in ServiceNow platform architecture, CMDB, Discovery, Service Mapping, CSDM, HAM, and SAM, with the ability to work directly with clients, guide technical teams, and make architectural decisions that deliver measurable business value.
Key Responsibilities
ServiceNow Platform Architecture
Required Qualifications
Preferred Certifications
Key Skills
Location San Jose, CA - Hybrid (3 days in a week)
Contract
Rate $90
Looking for Hands-on ServiceNow CMDB/CSDM & ITAM Solution Architect rather than a consultant who only provides recommendations.
Job Title
ServiceNow CMDB, CSDM & ITAM Solution Architect
Position Summary
We are seeking an experienced ServiceNow CMDB, CSDM & ITAM Solution Architect to lead the design, implementation, and governance of the ServiceNow platform across ITSM, ITOM, and ITAM. This is a hands-on architecture and delivery role responsible for establishing scalable CMDB and CSDM models, driving Hardware Asset Management (HAM) and Software Asset Management (SAM) programs, and ensuring alignment between configuration items, business services, technical services, and applications.
The ideal candidate will possess deep expertise in ServiceNow platform architecture, CMDB, Discovery, Service Mapping, CSDM, HAM, and SAM, with the ability to work directly with clients, guide technical teams, and make architectural decisions that deliver measurable business value.
Key Responsibilities
ServiceNow Platform Architecture
- Design and govern the ServiceNow ecosystem across ITSM, ITOM, and ITAM modules.
- Define scalable architecture, best practices, and implementation standards for ServiceNow deployments.
- Ensure alignment between CMDB, Asset Management, Discovery, Service Mapping, and operational processes.
- Lead platform design decisions and provide technical leadership throughout project lifecycles.
- Design and maintain enterprise CMDB architecture, data models, class structures, and CI relationships.
- Drive implementation and adoption of the Common Service Data Model (CSDM).
- Establish governance processes for CMDB data quality, reconciliation, normalization, and lifecycle management.
- Configure and optimize Discovery, Service Mapping, Identification & Reconciliation Engine (IRE), and related CMDB capabilities.
- Define application, service, and infrastructure modeling strategies that support IT operations and business outcomes.
- Lead end-to-end Hardware Asset Management implementations.
- Design and manage asset lifecycle processes including procurement, receiving, deployment, inventory management, refresh, retirement, and disposal.
- Ensure asset and CMDB alignment to provide accurate visibility and compliance reporting.
- Develop governance processes to improve asset tracking and operational efficiency.
- Lead Software Asset Management initiatives including software discovery, entitlement management, license compliance, and renewals.
- Design optimization strategies for software utilization and cost reduction.
- Implement software normalization, reclamation, compliance monitoring, and vendor management processes.
- Partner with stakeholders to manage audit readiness and software governance.
- Develop, review, and troubleshoot ServiceNow scripts including Business Rules, Script Includes, Flow Designer, Integrations, and Automation solutions.
- Design and implement integrations between ServiceNow and external enterprise systems.
- Ensure adherence to coding standards, performance best practices, and security requirements.
- Support platform upgrades, enhancements, and continuous improvement initiatives.
- Work directly with business stakeholders, IT leadership, and clients to gather requirements and define solutions.
- Translate complex technical concepts into clear business language and architectural decisions.
- Facilitate architecture workshops, solution reviews, and governance discussions.
- Mentor developers, administrators, and implementation teams on best practices and platform standards.
- Provide leadership during project planning, design, implementation, and go-live activities.
Required Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.
- 8-12 years of total IT experience.
- Minimum 8 years of hands-on ServiceNow experience.
- Proven experience delivering enterprise-scale ServiceNow implementations.
- Strong hands-on expertise in:
- CMDB Design & Governance
- Discovery
- Service Mapping
- CSDM
- Hardware Asset Management (HAM)
- Software Asset Management (SAM)
- ITSM
- ITOM
- Experience designing configuration item hierarchies, service models, application models, and CI relationships.
- Strong scripting and development experience within the ServiceNow platform.
- Experience integrating ServiceNow with enterprise systems and third-party tools.
- Excellent communication, stakeholder management, and consulting skills.
Preferred Certifications
- ServiceNow Certified Technical Architect (CTA)
- Certified Implementation Specialist Discovery
- Certified Implementation Specialist Hardware Asset Management
- Certified Implementation Specialist Software Asset Management
- ServiceNow Certified Application Developer
- ServiceNow Data Foundations (CMDB & CSDM)
- ServiceNow Certified System Administrator
Key Skills
- ServiceNow Platform Architecture
- CMDB Data Modeling
- CSDM Implementation
- Discovery & Service Mapping
- Hardware Asset Management (HAM)
- Software Asset Management (SAM)
- ITSM & ITOM
- Integration Architecture
- JavaScript & ServiceNow Scripting
- Governance & Data Quality
- Client Engagement & Stakeholder Management
- Team Mentoring & Technical Leadership
About Company
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
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