Amazon Web Services (AWS), Application Programming Interface (API), Artificial Intelligence (AI), Business Solutions, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Change Requests/Orders, Cloud Computing, Communication Skills, Consulting, GCP (Good Clinical Practices), IT Service Management (ITSM), ITIL (IT Infrastructure Library), JavaScript, Metrics, Microsoft Windows Azure, Operations Processes, Performance Analysis, Problem Solving Skills, Process Improvement, REST (Representational State Transfer), Release Management/Engineering, Reporting Dashboards, SOAP (Simple Object Access Protocol), SOAP Notes, Scripting (Scripting Languages), Service Delivery, Service Level Agreement (SLA), ServiceNow, Systems Administration/Management, Technical Recruiting