About the Opportunity:
We are seeking an experienced ServiceNow Engineer to support enterprise ServiceNow development, platform engineering, integrations, and ongoing platform improvements for a large organization in Columbus, OH. This is a hands-on technical role for someone who can work independently, troubleshoot complex issues, collaborate with technical and business teams, and serve as a technical expert on ServiceNow development projects.
Responsibilities:
- Plan, test, and execute annual ServiceNow platform upgrades.
- Design, develop, maintain, and support enterprise ServiceNow solutions using platform best practices.
- Manage and support CMDB, Discovery, Service Mapping, and data governance.
- Develop integrations using REST, SOAP, and Integration Hub.
- Develop and customize ServiceNow using JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and UI customization.
- Participate in the full development lifecycle, including requirements analysis, design, testing, troubleshooting, and implementation.
- Analyze and resolve code and platform issues; maintain and document software functionality.
- Collaborate with business stakeholders, architects, and technical teams to deliver scalable solutions.
- Serve as a technical expert, evaluate new technologies, and work independently with minimal supervision.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related technical field.
- 5+ years of hands-on ServiceNow experience in enterprise development and platform support.
- Proven experience planning, testing, and executing annual ServiceNow upgrades.
- Strong expertise in ServiceNow architecture, development best practices, CMDB, Discovery, Service Mapping, and data governance.
- Proficiency in Java, JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and UI customization.
- Hands-on experience with REST, SOAP, and Integration Hub integrations.
- Strong troubleshooting, problem-solving, and documentation skills, with the ability to work independently across the full development lifecycle.
Preferred:
- Experience supporting or migrating between on-premises and cloud ServiceNow environments.
- Experience with additional programming/scripting languages such as PowerShell, Python, Bash, or C++.
NOTE: Applicants must be U.S. citizens or permanent residents (Green Card holders) to be considered for this position.
Job Type: Contract - 3 Months, with Potential Extension or Conversion.
Benefits include: Medical, dental, vision.
Work Set Up/Schedule: Onsite at Columbus, OH 43215 (Monday-Friday from 8:00 AM-5:00 PM)