• Certified Application Developer (current)
• Strong understanding of ServiceNow best practices
• Proven track record from developing and operating ServiceNow (3+ years)
• Good knowledge of JavaScript, AJAX, XML, JSON, CSS and HTML
• Experience working in agile, scrum or SAFe principles
• Working knowledge of ServiceNow components such as Change Management, Service Catalog, Problem Management, Incident Management, CMDB, Asset Management, Knowledge Management
Desired:
• Knowledge of TM Forum Framework
• Knowledge of ITIL
• Experience working with CI/CD pipelines