| Location | Dallas, TX (Remote) |
Job Type: Contract
Location: Remote (USA)
We are looking for ServiceNow professionals with hands-on experience in the ServiceNow platform, a valid Certified System Administrator (CSA) certification, and exposure to AI capabilities, particularly ServiceNow Now Assist.
The ideal candidate should have a strong understanding of ServiceNow administration, platform configuration, workflow automation, and AI-powered solutions.
Key ResponsibilitiesConfigure, maintain, and administer the ServiceNow platform.
Work with ServiceNow modules, workflows, forms, lists, tables, and access controls.
Support platform enhancements, troubleshooting, and process automation.
Demonstrate knowledge or hands-on exposure to ServiceNow AI capabilities.
Work with ServiceNow Now Assist features and generative AI capabilities.
Collaborate with technical teams and business stakeholders to understand requirements.
Assist with implementing and optimizing AI-powered workflows and productivity solutions.
Follow ServiceNow best practices for platform security, performance, and configuration.
ServiceNow Certified System Administrator (CSA) certification is required.
Hands-on experience with ServiceNow administration or development.
Exposure to AI capabilities within the ServiceNow ecosystem.
Knowledge of ServiceNow Now Assist and generative AI features.
Understanding of workflows, Flow Designer, business rules, client scripts, and platform configuration.
Strong troubleshooting, communication, and problem-solving skills.
Experience with ServiceNow ITSM or other ServiceNow modules.
Experience with Now Assist implementation, configuration, or use cases.
Familiarity with AI-powered workflow automation and generative AI.
Knowledge of JavaScript and ServiceNow scripting.