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ServiceNow Developer (AI Control Tower)

eTeam Inc.

  • Santa Clara, CA
  • 20 days ago

    Highlights

    Develop and enhance ServiceNow AI Control Tower capabilities focused on discoverability, observability, governance, and security of enterprise AI solutions. Build and integrate AI-powered services, identify product gaps, and collaborate with product teams to drive platform improvements.
    eTeam Inc.

    Numbers & Facts

    LocationSanta Clara, CA
    IndustryOther/Not Classified
    Company Size100 to 499 employees
    Year Founded1998
    Websitewww.eteaminc.com

    Description

    Role: ServiceNow Developer (AI Control Tower)
    Work Location: Santa Clara, CA 95051
    Contract duration: 06 months

    Must Have Skills

    Develop and configure ServiceNow applications, workflows, and integrations for AI Control Tower.
    Build AI services leveraging RAG, LLMs, AI Agents, and ServiceNow AI capabilities.
    Implement AI governance, observability, monitoring, and security controls.

    Nice to have skills

    Preferred Certifications ServiceNow CSA, CAD, AIGenAI Certifications.
    Develop dashboards and reporting for AI operations and compliance.

    Detailed Job Description

    Develop and enhance ServiceNow AI Control Tower capabilities focused on discoverability, observability, governance, and security of enterprise AI solutions. Build and integrate AI-powered services, identify product gaps, and collaborate with product teams to drive platform improvements. Support development of RAG, LLM, and Agentic AI solutions on the ServiceNow platform.

    Key Responsibilities:

    Develop and configure ServiceNow applications, workflows, and integrations for AI Control Tower.
    Build AI services leveraging RAG, LLMs, AI Agents, and ServiceNow AI capabilities.
    Implement AI governance, observability, monitoring, and security controls.
    Develop dashboards and reporting for AI operations and compliance.
    Identify platform/product gaps and provide feedback to product engineering teams.
    Integrate ServiceNow with enterprise AI platforms and external systems.
    Follow Agile, DevOps, and ServiceNow development best practices.

    Experience: 5-8 Years

    Preferred Certifications: ServiceNow CSA, CAD, AI/GenAI Certifications.

    Top 3 responsibilities:

    Develop dashboards and reporting for AI operations and compliance.
    Identify platformproduct gaps and provide feedback to product engineering teams.

    About Company

    Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.

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