ServiceNow CMDB Engineer

Job Description

ServiceNow CMDB Engineer

• Extensive hands-on experience in ServiceNow development, administration, and enterprise implementations across multiple modules including IRM (GRC), SecOps (SIR, Vulnerability Response), ITSM, CSM, and HRSD.
• Strong expertise in designing and implementing GRC/IRM solutions such as risk assessments, policy & compliance management, audit workflows, and Performance Analytics dashboards.
• Proven integration experience with enterprise tools (Splunk, Azure Sentinel, Qualys, Tenable, Workday, Salesforce) using REST/SOAP APIs, MID Server, and IntegrationHub.
• Skilled in building complex workflows, Flow Designer automations, scripted business rules, UI policies, and custom applications.
• Deep knowledge of CMDB, Discovery, and ITOM for service mapping and asset visibility.
• Experience in Security Incident Response and Vulnerability lifecycle management with focus on automation and MTTR reduction.
• Strong governance and security expertise including RBAC, encryption, platform upgrades, and compliance readiness.
• Experienced in Agile delivery, ATF testing, stakeholder management, and leading end-to-end ServiceNow implementations.
• Hands-on in data migration (import sets, transformation maps) and ServiceNow portal/catalog development.
• Excellent communication skills with ability to translate business requirements into scalable technical solutions.